Abdulaziz Felemban
Jeddah,Saudi Arabia
Summary
Dynamic sales professional with a deep understanding of the Jeddah market, known for resilience in high-pressure situations and expertise in sales performance maximisation. Demonstrates a strong ability to develop and implement effective sales strategies, consistently achieving and exceeding targets. Committed to leveraging skills to drive business growth and success.
Overview
9
9
years of professional experience
Work history
Groups & Catering Services Assistant Director
The Ritz Carlton Jeddah
Jeddah, Saudi Arabia
09.2018 - 08.2025
- Direct and manage all activity related to the Catering, ensuring all service standards are followed from booking & time a contract to execution.
- Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business.
- Conduct site inspections as required.
- Yearly Budgeting, Monthly Forecasting and weekly revenue strategic.
- Leading and implementing new projects such as Outside Catering, car launcing and new menu implementation.
- Managing and supporting team of 4.
- Supervised staff training programs, enhancing professional development opportunities.
Guest relation agent
The Ritz Carlton Jeddah
Jeddah, Saudi Arabia
01.2017 - 08.2018
- Welcoming guest in friendly and professional way.
- Coordinated transportation arrangements for guests' convenience and satisfaction.
- Improved guest satisfaction by effectively managing complaints and requests.
- Compiled detailed reports on guest preferences, enabling tailored services during subsequent stays.
Education
Executive Master - Hospitality Management
La Roche University Marbella
Marbella 09/2023 - 07/2024
Master of Business Administration - Business Administration
Al-Faisal University / Prince Sultan College
Jeddah 09/2017 - 06/2019
BA - Hospitality Management, International Hospitality Management
University of Central Lancashire
Preston 09/2012 - 07/2016
Timeline
Groups & Catering Services Assistant Director
The Ritz Carlton Jeddah
09.2018 - 08.2025
Guest relation agent
The Ritz Carlton Jeddah
01.2017 - 08.2018
Executive Master - Hospitality Management
La Roche University Marbella
09/2023 - 07/2024
Master of Business Administration - Business Administration
Al-Faisal University / Prince Sultan College
09/2017 - 06/2019
BA - Hospitality Management, International Hospitality Management
University of Central Lancashire
09/2012 - 07/2016
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