ABDULAZIZ GHANEM
Jeddah,Saudi Arabia
Summary
Accomplished Professional with expertise in Security field more than 12 years successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet company goals. Leads projects company operations and business growth. Knowledge of resolving customer problems increase success through effective work strategies and customer excellent unique service. Improve revenues and drive customer satisfaction and make monuments.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Assistant Production
The Edge Picture Company
Jeddah, Mecca Region
2022.01 - 2025.03
- Team management for Red Sea projects
- Team management for Helicopter Co
- Liaised with clients to maintain relationships foster repeat business.
- Managed executives' schedules for improved daily workflow.
- Handling car arrangement's locations license control team, prepare all set before shooting.
- Made travel arrangements, ensuring optimal time management.
- Support staff members with administrative tasks, reducing workload stress.
Security manager
Accor Movenpick Hotel
Turaif, Northern Borders Region
2024.07 - 2025.02
- Collaborated with law enforcement agencies, ensured swift resolution of incidents.
- Streamlined communication amongst staff with regular training and updates.
- Identified potential security risks, enhanced overall company protection.
- Provided strategic guidance on matters of risk management to reduce vulnerabilities.
- Managed large team of security personnel to ensure effective operation.
- Boosted employee awareness about safety regulations by organising periodic workshops and seminars.
- Led crisis management drills regularly, ensuring preparedness in case of emergencies.
- Conducted routine security checks across premises, ensured optimal vigilance.
- Drafted detailed monthly reports on all security-related incidents for upper management's review.
- Responded promptly and effectively during critical situations maintaining orderliness during crises.
- Led and managed administrative staff to maintain smooth daily operations.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Developed organisational policies for administrative oversight and internal controls and creating SOPs.
- Fire system specialized, Managing ERT.
Security and Safety Manager
Narcissus Resorts & Spa
Jeddah
2022.05 - 2023.09
- Supervising following up and monitoring sites covered by television surveillance cameras and alarm devices connected to operating room around clock
- Analyze data and make suggestions for improvements such as applying new technology
- Responsible for developing plan and implementing procedures for securing facility performed employees
- Directs employees in general direction of security plan that ensures safety and security of facility increased
- Organizing entry and exit of staff and visitors
Communication Center Supervisor
The Ritz-Carlton
Jeddah
2018.01 - 2022.01
- Assist management in training, scheduling, motivating, and coaching employees
- Comply with quality assurance expectations and standards
- Maintains operations by following policies and procedures, and reporting needed changes
- Mentoring GXP over 3000 cases monthly recording all cases and following up to make sure every guest request has been accommodated
- Develop and maintain positive working relationships and inspire others
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs and thank guests with genuine appreciation
Sales Executive
Initial Saudi group
Riyadh
2016.01 - 2018.01
- Study market and scan all-region searching for opportunities to do contracts with clients over 50 leads were managed
- Providing landscape services, and following up with engineering for leads to make sure that their landscapes are wonderful and well-shaped
- Giving special attention to projects of Places, Malls, Companies, and Hotels, and making sure that work is delivered perfectly
Field Supervisor
ALMajal company
Jeddah
2013.01 - 2015.01
- Implementation and direct supervision of field activities in work area established security patrols
- Effectively representing organization in relevant field meetings and events
- Make sure clients are satisfied and their expectation are met with company service
Sales Executive
Abdullateef Jameel
Riyadh
2008.01 - 2013.01
- Welcoming guests and listen carefully to their requests and needs to ensure their satisfaction are met
- Ordering right parts from warehouse and ensuring guests have receive right parts to eliminate any complaints
- Increasing revenue 50 % achieving company target goal
Education
Diploma of Secondary Commercial - Marketing Specialization
Institute
Jeddah, Mecca Region 2003.04 - 2006.07
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Decision-Making acumen
- Diplomatic communication
- Schedule management
- Process Improvement
- Case Management
- Telephone etiquette
- Event organisation and planning
- Task word, Message box, GXP expert
- Problem solving, Strong leadership
Languages
Arabic
Native
English
Fluent
Japanese
Upper intermediate
Affiliations
- Budy Building, Video Game.
Accomplishments
Accor All Brands KSA Security Champion leading safe hotels for best practices.
Certification
OSHA 2024.
Life Ambassador 2023.
Risk Assessment 2024.
Five Star 2019.
References
References available upon request.
Timeline
Security manager
Accor Movenpick Hotel
2024.07 - 2025.02
Security and Safety Manager
Narcissus Resorts & Spa
2022.05 - 2023.09
Assistant Production
The Edge Picture Company
2022.01 - 2025.03
Communication Center Supervisor
The Ritz-Carlton
2018.01 - 2022.01
Sales Executive
Initial Saudi group
2016.01 - 2018.01
Field Supervisor
ALMajal company
2013.01 - 2015.01
Sales Executive
Abdullateef Jameel
2008.01 - 2013.01
Diploma of Secondary Commercial - Marketing Specialization
Institute
2003.04 - 2006.07