Summary
Overview
Work history
Education
Skills
LANGUAGES
COURSES
Timeline
Generic

ABDULAZIZ MAHDI TALIBI

Riyadh

Summary

I aspire to obtain a challenging position that allows me to benefit from my academic and practical experiences in the field of marketing, sales, and customer service, where I can employ my skills such as verbal and written communication skills, persuasion and negotiation skills, in addition to my high organizational skills, to contribute to achieving the goals of the organization that I will join, believing in the importance of teamwork to achieve a prosperous future for all.

Overview

4
4
years of professional experience
2024
2024
years of post-secondary education

Work history

Customer service specialist

Ministry of Energy
riyadh, saudi arabia
11.2024 - Current
  • Resolved complaints with effective problem-solving skills.
  • Used company CRM system for efficient data tracking and record-keeping.
  • Processed inbound customer calls, providing information on service or product upgrades

Assistant Manager / Sales Representative

Al Waheda Company for Limited Supplies
10.2021 - 01.2024

Education

Diploma - Marketing

Technical College

Skills

  • Proficiency in computers and Microsoft Office programs
  • Excellent negotiation and persuasion skills
  • Understand and identify customer needs
  • Organization, time management, and prioritization
  • Ability to build relationships and communicate effectively
  • Ability to adapt to changes and challenges
  • Ability to work independently and as part of a team
  • Work under pressure to complete tasks on schedule

LANGUAGES

Arabic
English

COURSES

  • Principles of Customer Service course.
  • Sales and Marketing course.
  • E-Marketing Methods and Techniques course.
  • How do I Practice Marketing course.
  • Marketing in the non-profit sector course.
  • E-Marketing with the Lowest Costs course.
  • Self Marketing course.
  • Microsoft Excel course.
  • Microsoft Word course.
  • Microsoft PowerPoint course.

Timeline

Customer service specialist

Ministry of Energy
11.2024 - Current

Assistant Manager / Sales Representative

Al Waheda Company for Limited Supplies
10.2021 - 01.2024

Diploma - Marketing

Technical College
ABDULAZIZ MAHDI TALIBI