An experienced Human Resources professional with over 18 years of progressive leadership in managing HR operations, employee services, and workforce development. Proven ability to lead teams, implement HR strategies, and optimize systems for enhanced productivity. Adept at overseeing employee life-cycle processes, payroll, deductions, and managing HR technology platforms.
Overview
2025
2025
years of professional experience
Work History
Director of Human Resources Operations
Ministry of Communication and Information Technology
1 2021 - Current
Led and managed comprehensive HR operations, including payroll, benefits administration, performance evaluations, and employee records, ensuring seamless and compliant HR service delivery.
Spearheaded the implementation of HR systems (e.g., Mawared), improving data accuracy, reporting capabilities, and operational efficiency across the organization.
Developed and executed HR strategies that align with business objectives, focusing on talent management, employee retention, and leadership development.
Oversaw the full employee lifecycle, from onboarding to offboarding, ensuring a positive and consistent employee experience.
Collaborated with senior leadership to drive workforce planning and organizational restructuring, optimizing staffing levels and improving operational efficiency.
Ensured compliance with labor laws, internal policies, and government regulations across all HR operations, mitigating risks and maintaining organizational integrity.
Implemented and refined compensation and benefits programs, contributing to employee satisfaction and organizational retention goals.
Led cross-functional teams in the delivery of HR services, fostering high levels of team engagement, productivity, and alignment with company goals.
Managed HR budgets, ensuring cost-effective use of resources while supporting strategic HR initiatives and projects.
Streamlined leave management and employee attendance tracking processes, resulting in enhanced accuracy and efficiency in reporting.
Manager, HR Operations Department
Ministry of Communication and Information Technology
07.2013 - 01.2021
Managed daily operations of the HR department, including employee attendance, bonuses, allowances, and medical insurance
Led the design and implementation of new HR systems, including automating payroll and employee data management
Streamlined leave management and reporting processes, improving operational efficiency
Coordinated with the IT department to optimize the performance of the Mawared system
Played a key role in cross-departmental HR projects, collaborating with senior stakeholders
Personnel Affairs Analyst
Ministry of Communication and Information Technology
10.2012 - 07.2013
Handled employee data management, processing payroll, and overseeing attendance tracking
Assisted in the development and execution of employee benefits programs
Worked closely with the HR manager to resolve employee-related queries and issues
Conducted data analysis on employee performance and developed reports for management
Various Roles
01.2002 - 10.2012
Gained hands-on experience in various operational and administrative tasks within HR
Assisted in processing employee requests, managing attendance records, and handling payroll data
Developed a deep understanding of HR policies and procedures
Education
Executive Master’s in Governance And Public Policy
King Saud University
07-2025
Postgraduate Diploma in Human Resources
Al Majma'ah University
05-2018
Bachelor's Degree in Business Administration
King Faisal University
07-2015
Skills
HR policies development
Global HR Operations
Employee Relations
Recruitment Strategies
Human Resource Information System HRIS
Confidential Document Control
Human Resources Department Processes
Policy Improvement Recommendations
Interpersonal Communication
Human Resource Management Software HRMS
Employee Engagement Strategies
Operations Management
Accomplishments
Key Member in the design and implementation team for the Oracle HR system, contributing to system architecture and process integration.
Core Team Member for the successful implementation of the Masar (مسار) platform, enhancing governmental service delivery.
Project Manager for the Eltizam (التزام) platform, overseeing the project aimed at measuring the performance of government entities.
Lead Developer for the GREP system, contributing to its design, development, and operational success.
Training Lead for the HR department, responsible for training staff on the Mawared (موارد) system, ensuring smooth adoption and effective usage.
Timeline
Manager, HR Operations Department
Ministry of Communication and Information Technology
07.2013 - 01.2021
Personnel Affairs Analyst
Ministry of Communication and Information Technology
10.2012 - 07.2013
Various Roles
01.2002 - 10.2012
Director of Human Resources Operations
Ministry of Communication and Information Technology
1 2021 - Current
Executive Master’s in Governance And Public Policy
Director of Entrepreneurship Enablement at Ministry of Communication and Information TechnologyDirector of Entrepreneurship Enablement at Ministry of Communication and Information Technology
Post-Merger Integration Manager - M&A / Acquisition at Saudi Investment Recycling CompanyPost-Merger Integration Manager - M&A / Acquisition at Saudi Investment Recycling Company