ABDULAZIZ MANSOUR
TECHNICAL SUPPORT. LV2
Jeddah
Summary
Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Cyber Security Analyst
.
07.2021 - Current
- Designed company-wide policies to bring operations in line with Center for Internet Security (CIS) standards.
- Developed and maintained incident response protocols to mitigate damage and liability during security breaches.
- Monitored computer virus reports to determine when to update virus protection systems.
- Reviewed violations of computer security procedures and developed mitigation plans.
TECHNICAL SUPPORT. LV2
KING FAISAL SPECIALIST HOSPITAL
Jeddah
08.2015 - 06.2021
- Exceeded goals through effective task prioritization.
- Collaborated with team members to achieve target results.
- Worked flexible hours across night, weekend and holiday shifts.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- managing user and PC access (Active Directory)
- Identifying, diagnosing and resolving issue in the computer hardware, software in a mainframe system such as laptops and PC's.
- Providing one to one assistance to end user regarding the technical flaw, ether by phone remotely or at the site.
- Providing general desktop support, project coordination,imaging- re-imaging PC's and laptop.
- Resolving network related issues like local areaconnection problem, network access, emails and internetetc.
Education
Bachelor of Science - Computer Science
JAZAN UNIVERSITY
. 01.2011 - 08.2014
MICROSOFT MCSA 2016 TRAINING.
At Microsoft Center 04.2019 - 05.2019
-ITIL FOUNDATION
Offered By Smart Irteka. 2018-ENGLISH LANGUAGE COURSE
Oxford Academy .2015Skills
Cybersecurity best practices
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cyber Security Analyst
.
07.2021 - Current
MICROSOFT MCSA 2016 TRAINING.
04.2019 - 05.2019
TECHNICAL SUPPORT. LV2
KING FAISAL SPECIALIST HOSPITAL
08.2015 - 06.2021
Bachelor of Science - Computer Science
JAZAN UNIVERSITY
01.2011 - 08.2014
-ITIL FOUNDATION
-ENGLISH LANGUAGE COURSE
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