Abdulaziz Yahya Zarb
Riyadh
Summary
Established Account Executive gifted at lead generation and efficiently resolving customer issues. Engaging and personable with ability to increase business opportunities through dynamic marketing strategies, effective communication skills and dedication to customer service.
Overview
11
11
years of professional experience
Work History
Account executive
Perpetual group
Riyadh, Riyadh Region
02.2025 - Current
Senior account executive
Habbar
Riyadh
04.2024 - 02.2025
- Handled high-profile accounts, gaining invaluable experience in stakeholder management.
- Developed marketing plans to support department strategies.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Analysed sales reports to identify trends and update strategies.
Acting supervisor
Sdaia
Riyadh
02.2022 - 03.2023
- Developed professional relationships with business partners, shareholders and authorities to establish trust, rapport and reliability.
- Represented company in public forums, enhancing brand reputation and visibility.
- Produced business plans to maximise growth and minimise cost for company.
- Championed customer-centric approach, resulting in enhanced client satisfaction.
- Set strategic plans to govern functioning of [Type] operations.
- Reviewed reports from subordinate management to identify areas of opportunity.
Operation team leader
Millors entertainment
Riyadh
02.2019 - 02.2021
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Processed invoices and payment runs with complete accuracy.
- Used Microsoft Word and other software tools to create documents and clear communications.
Human resources assistant
Design zone
Riyadh
01.2016 - 03.2018
- Performed exit interviews, gaining useful insights to improve employee retention rates.
- Improved business HR policies by guiding and collaborating with managers.
- Recruited, hired and trained new employees to optimise profitability.
- Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.
- Provided strategic direction for human resources management team.
Maintenance operation
King Khalid international airport
Riyadh
02.2014 - 02.2016
- Improved safety with newly installed or repaired handrails and grab rails.
- Lifted and carried heavy objects to designated location to clear up space.
- Repaired breaks and damage to appliances and plumbing.
- Attended to wide range of time-critical jobs on short notice.
Education
Diploma of Higher Education - English Language
Valparaiso University
Skills
- Team supervision
- Strategic research
- Department management
- Customer rapport
- Customer service
- Operational support
- Business analysis
- Problem-solving
- Leadership
- Marketing
- Business administration
- Business development
- Operations management
Languages
English
Timeline
Account executive
Perpetual group
02.2025 - Current
Senior account executive
Habbar
04.2024 - 02.2025
Acting supervisor
Sdaia
02.2022 - 03.2023
Operation team leader
Millors entertainment
02.2019 - 02.2021
Human resources assistant
Design zone
01.2016 - 03.2018
Maintenance operation
King Khalid international airport
02.2014 - 02.2016
Diploma of Higher Education - English Language
Valparaiso University
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