Energetic professional with talent for building relationships and resolving customer issues. Proficient in communication and problem-solving, with knack for understanding customer needs. Ready to drive customer satisfaction and boost sales outcomes.
Overview
4
4
years of professional experience
Work History
Sales and customer service representative
Anas Magazine
Dammam, Eastern Province
01.2024 - 07.2024
Applied effective problem-solving skills to address customer concerns and enquiries.
Handled customer complaints, providing appropriate solutions and recommending alternatives.
Maintained high standards of professionalism whilst interacting with customers.
Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
Handled in-person, email and mailed correspondence.
Managed daily sales operations to achieve business objectives.
Sales agent
Jard
Khobar, Eastern Province
01.2022 - 07.2022
Fostered a positive team environment to drive collective success in sales targets.
Developed sales pitches tailored specifically to individual client needs.
Empathized with customers and translated technical concepts to promote understanding.
Tracked competitor activity and adjusted strategies accordingly for market advantage.
Retained customers by building rapport and delivering tailored product recommendations.
Cashier
Leo Cafe
Dammam, Eastern Province
12.2020 - 03.2021
Recommended products and services to customers based on requirements.
Helped meet business needs by working extra shifts.
Displayed and restocked merchandise by following brand guidelines.
Studied event details before selling tickets to accurately and knowledgeably answer customer questions.