Abdulaziz Yeslem
Dammam,04
Summary
Energetic professional with talent for building relationships and resolving customer issues. Proficient in communication and problem-solving, with knack for understanding customer needs. Ready to drive customer satisfaction and boost sales outcomes.
Overview
4
4
years of professional experience
Work History
Sales and customer service representative
Anas Magazine
Dammam, Eastern Province
01.2024 - 07.2024
- Applied effective problem-solving skills to address customer concerns and enquiries.
- Handled customer complaints, providing appropriate solutions and recommending alternatives.
- Maintained high standards of professionalism whilst interacting with customers.
- Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
- Handled in-person, email and mailed correspondence.
- Managed daily sales operations to achieve business objectives.
Sales agent
Jard
Khobar, Eastern Province
01.2022 - 07.2022
- Fostered a positive team environment to drive collective success in sales targets.
- Developed sales pitches tailored specifically to individual client needs.
- Empathized with customers and translated technical concepts to promote understanding.
- Tracked competitor activity and adjusted strategies accordingly for market advantage.
- Retained customers by building rapport and delivering tailored product recommendations.
Cashier
Leo Cafe
Dammam, Eastern Province
12.2020 - 03.2021
- Recommended products and services to customers based on requirements.
- Helped meet business needs by working extra shifts.
- Displayed and restocked merchandise by following brand guidelines.
- Studied event details before selling tickets to accurately and knowledgeably answer customer questions.
Education
High School Diploma -
Mohammed Bin Othaimeen
Dammam, Eastern ProvinceSkills
- Customer liaison
- Strategic selling
- Resilience under pressure
- Project coordination
- Stress management
- Verbal and oral communication
- Data interpretation
- Microsoft Office proficiency
- Cross functional collaboration
- Change management
- Physical stamina
- Effective communication
- Inventory control basics
- Email management
- Key holder
- Initiative taking
- Self-motivation
- Time efficiency
- Negotiation expertise
Timeline
Sales and customer service representative
Anas Magazine
01.2024 - 07.2024
Sales agent
Jard
01.2022 - 07.2022
Cashier
Leo Cafe
12.2020 - 03.2021
High School Diploma -
Mohammed Bin Othaimeen
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