ABDULAZIZ ABDULRAHMAN ALSHAHRANI

Working in a social security project

• Making appointment reservations for beneficiaries
• Receiving beneficiary complaints
• Reschedule appointments
• Explaining the necessary requirements for the beneficiary

*Teller Promoted several times and changed positions from teller to teller lead, operation manager, fraud investigator officer and officer compliance group*

- branch supervisory work
- visiting branches and delivering reports to the management for enhancements purposes
- providing supports to high profile customers.

• studied and updated sales and advertising strategies
  communicating with customers and provide suitable support.
  track and monitoring branches computation
• Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
• Boosted branch sales by developing and deepening customer loyalty through incentive programmes.