Abdulaziz Alkoman

Work history

Projects Manager

Trapeze Switzerland G.M.B.H

01.2017 - 03.2023

Follow Trapeze's approved project management process
Agreeing on the project objectives
Starting the project with the charter and implementing the project launch
Use the project management tool to update projects and upload relevant project documents
Advanced analytical tools to track project progress and impact.
Develop, implement and monitor the project plan and schedule
Securing acceptance and approval of deliverables and milestones
Managing expectations
Manage and forecast project costs and expenses
Manage project constraints and dependencies
Project issues management
Manage estimation processes by preparing bid packages, procurement plans and reviewing contracts.
Manage the desires and expectations of key stakeholders across multiple high value projects
Manage scopes and deadlines using various project management methods.
Conduct a risk assessment
Escalating issues and risks
Ensure that quality standards are met
Collaborate with cross-functional teams to formulate strategic and realistic project schedules and plans.
Lead project management reviews and resolve challenges.
Conduct a risk assessment
Improve operations by creating project status reports and identifying issues for corrective action.
Establish project timelines and keep them on track using proactive workflow adjustments.
Communicate regular status updates
Provide exceptional customer service, and maintain relationships for future business opportunities.
Lead meetings with departmental executives to review project status, and formulate action plans to deliver proposed changes.
Enhance client retention through high-quality project execution.
Building the company’s reputation through project management and successful implementation.
Negotiating with suppliers to reduce costs.
Training and mentoring junior team members, and benefiting from previous experiences to enhance project progress.
Reduce downtime through efficient scheduling and resourcing.
Support quality excellence by monitoring and correcting work, and delivering projects on time and to exact standards.
Track and communicate project status, timelines and work items from project inception to delivery.
Reduce costs by allocating site resources and subcontractors to strict budget controls.
Revenue targets and service KPIs are achieved.
Lead and motivate talented project teams, achieving goals within stipulated deadlines.
Define project scope, milestones, and task allocation to create and maintain clear progress plans.
Building relationships with stakeholders through outstanding customer management skills.
Project cost estimates generated with superior accuracy, guiding effective decision making.
Provide performance feedback to stakeholders, keeping project teams on track.
Analyze industry trends to identify process improvements and business opportunities.
Achieving high customer satisfaction through continuous delivery and communication.
Reducing accidents through comprehensive health and safety procedures.
Interviewing and hiring top-performing talent.
Design project presentations and reports for executive teams.
Conducting technical and customer meetings, which led to increased communication and strengthened relationships with stakeholders.
Representing the interests of the client or organization
Organizing the various professional people working on the project
Problem solving, working under pressure, social skills, influence, negotiation, and interpersonal skills.
Implement project closure.
Deliver projects on time and within budget through strict execution and cost controls.

Account Manager

Nudhum LLC company

Riyadh, Riyadh Region

01.2015 - 01.2017

Conducted market and competitor analysis to identify growth opportunities.
Handled customer concerns and complaints to resolve issues and build loyalty.
Optimised sales volume by managing accounts and building rapport.
Produced management team reports on account health and target delivery.
Retained existing customer accounts through consistent engagement and sales data analysis.
Investigated low-performing accounts and adapted strategy to support sales and retention.
Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction.
Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
Cultivated long-term relationships with clients to accurately quote pricing and terms to achieve customer objectives.
Upsold and cross-sold complementary products to help boost revenue.
Established robust advisor relationships with client stakeholders.
Evaluated and negotiated commercial contracts with existing customers to achieve high renewal rate.
Developed account growth strategy by identifying opportunities with existing accounts.
Collected customer feedback to help drive continuous improvement across products and service delivery.
Worked with designers to create high-quality advertising and newsletter campaigns.
Proposed new solutions to meet changing customer needs and objectives to offer added value.
Contacted prospective clients and warm leads to generate new customers.
Oversaw account growth sales activities from inception to contract.
Engaged customers in regular communications by acting as assigned point of contact.
Determined client needs to help tailor onboarding experience and identify cross-selling opportunities.
Visited customer locations to determine needs, set up contracts and provide training.
Trained team of [5] to exceed targets and effectively retain accounts.

Summary

Overview

Work history

Projects Manager

Account Manager

Education

Master's degree - Project Management

Bachelor's Degree - Political science (International PoliticalEconomy

Skills

Languages

Timeline

Similar Profiles

Mona ClericoMona Clerico

Rudolf KlimekRudolf Klimek

Alyazeed SheqdarAlyazeed Sheqdar

Reham ElhadidyReham Elhadidy

ROUBA M. JAMALROUBA M. JAMAL