Abdulaziz Amir Bakhsh
Jeddah,Jeddah Maryeekh
Summary
Experienced Technician with excellent technical knowledge of CCTV, intercoms and networking systems. Meets response, repair and first-fix targets to maintain customer satisfaction. Organised with good prioritisation skills to achieve agreed timescales. Trained IT worker skilled with hardware and software. Analytical in investigating problems, tracing root causes and correcting routine or serious issues. Communicates easily with technical and non-technical personnel to deliver quality support.
Overview
7
7
years of professional experience
Work History
CCTV technician
Freelancing Projects
Jeddah, Saudi Arabai
06.2020 - Current
- Troubleshot problems with equipment and devices, tracing root causes and correcting problems.
- Performed CCTV installations and maintenance, keeping up with high-volume targets.
- Maintained clear and complete records of installation, maintenance or repair actions.
- Monitored and tested equipment performance regularly, implementing preventative maintenance for enhanced functionality.
- Used excellent troubleshooting skills to identify, analyse and diagnose system faults.
- Trained junior technicians in installation techniques to support top-notch performance.
- Read and interpreted technical schematics to complete accurate work.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Managed over 50 customer calls per day
IT technician
Innosd
Jeddah, Saudia Arabia
08.2017 - 06.2020
- Troubleshot various incidents related to hardware, networks and software faults.
- Setup, configured, and troubleshot Microsoft 365 applications.
- Installed new software for users and monitored version and patch update requirements.
- Followed technical documentation for accurate installation, maintenance and repair work.
- Organised workspaces for employees with computer, monitors and associated cabling or equipment.
- Scanned systems, diagnosing and correcting equipment failures and performance issues.
- Provided proficient 2nd Line in-house support for diverse IT challenges.
- Contributed to infrastructure projects, collaborating with external vendors for successful outcomes.
Education
Certificate of Higher Education - Null
Edward American School
Karachi03.2015
Skills
- DVR/NVR systems knowledge
- Analogue surveillance systems
- Technical escalation support
- High/low voltage experience
- System assessment
- IP cameras
- Schematic drawings understanding
- Technical fault finding
- Driver configurations
- Technical documentation
- Network monitoring
- Hardware setup
- Cable termination
- Printer setup
- Cabling and wiring
- Test data analysis
- Problem-solving
Languages
Urdu
Native
English
Intermediate
B1
Arabic
Proficient
C2
Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
CCTV technician
Freelancing Projects
06.2020 - Current
IT technician
Innosd
08.2017 - 06.2020
Certificate of Higher Education - Null
Edward American School
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