ABDULAZIZ FAHAD ALZEID

• Supervised staff and delegated tasks to maintain positive, productive administrative operations.
• Updated reports, managed accounts, and generated reports for company database.
• Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
• Improved office efficiency by implementing streamlined administrative processes and procedures.
• Interviewed, recruited and onboarded new staff for high-performing administration teams.
• Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
• Oversaw the recruitment process, hiring top talent that contributed significantly to company growth and success.
• Fostered strong relationships with external vendors/partners in order to negotiate favorable contract terms that benefitted both parties.
• Initiated green office program, reducing waste and promoting recycling among staff.
• Managed vendor contracts and relationships, ensuring high-quality services and timely delivery of office supplies.
• Negotiated and executed contracts on behalf of department.

Supervising the human resources department in the SSP sector, we helped more than a 1000 thousand employees between housekeeping guies and teyboies for recruitment, transferring employees between sectors through the system, vacations, end of service, communications and administrative letters, representing the sector in external agencies, updating government documents, compensation for work injuries, airline tickets, notifying runaway and missing employees, working by GOSI. MOQEEM. BALADI. Microsoft EX platform.

• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
• Resolved employee complaints and grievances successfully through mediation and collaboration.
• Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.

• Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
• Reviewed human resources paperwork for accuracy and completeness.
• Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
• Maintained human resources information system and kept employee files up to date and accurate.
• Collaborated with department heads to identify staffing needs and develop job descriptions tailored to specific roles.
• Reduced time-to-hire by optimizing interview scheduling processes, leading to faster decision making.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.

I was selling life insurance products by phone to customers and depositors of their money in SABB Bank.

I was working on developing the speech and script with the client, and this had an impact on convincing the client and sells.

• Boosted sales revenue by implementing effective telesales strategies and techniques.
• Utilized CRM software effectively for efficient lead tracking, data analysis, and reporting on sales performance metrics.
• Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills.
• Collaborated with team members to increase overall sales performance, sharing best practices and offering support where needed.
• Negotiated deals with clients for increased profitability while maintaining long-lasting professional relationships.
• Developed strong relationships with clients for increased customer retention and repeat business.

Recruitment, GOSI platform, kafalah transfer, IQamas renewal, company representation to third parties, facility management.