Abdulaziz Fayez Alshehri
Riyadh
Summary
Joining a professional work environment to prove my competence and my practical and academic experience. I have experience in customer service, communication, supervision and training.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Specialist
Ministry of Health call center 937
2021.08 - 2023.04
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Collaborative Training
King Salman bin Abdulaziz Hospital
2021.02 - 2021.04
Administrative Clerk
Al-Awad Contracting Company
Riyadh
2016.04 - 2016.07
Education
Public Relations
Imam Muhammad Bin Saud University
Riyadh 2017.05 - 2021.05
Skills
Good communication skills
CRM
Data Entry
Organization and Time Management
MS Office
Teamwork and Collaboration
Customer Relations
Timeline
Customer Service Specialist
Ministry of Health call center 937
2021.08 - 2023.04
Collaborative Training
King Salman bin Abdulaziz Hospital
2021.02 - 2021.04
Public Relations
Imam Muhammad Bin Saud University
2017.05 - 2021.05
Administrative Clerk
Al-Awad Contracting Company
2016.04 - 2016.07