I aspire to be associated with a progressive organization that allows the application of my skills and capabilities and the acquisition of new skills through work teams that work dynamically, which contributes to the advancement of the organization and individuals
Determined clients' needs and developed services to meet them.
Analyzed potential clients' backgrounds to tailor the approach for initiating or enhancing relationships.
Conducted ongoing market research to gain insights into competitors.
Created proposals for new services based on market research findings. Maintained strong relationships with both prospective and existing clients. Understood the factors influencing investments and collaborations between the company and clients' commercial entities,
and prepared attractive offers tailored to their needs.
Attended social functions and other client-related events to strengthen relationships in informal settings.
Offered comprehensive service consultations to clients and guided their decision-making processes.
Resolved client complaints promptly and effectively.
Provided expert advice and guidance to clients on financial products and services.
Assessed clients' financial needs and recommended suitable banking solutions.
Built and maintained strong client relationships to foster loyalty and trust.
Finalized various types of financing contracts with clients.
Managed the processes associated with opening current accounts.
Promoted and cross-sold bank products to customers.
Prepared and maintained accurate documentation of client interactions and transactions
Utilized SAP software to update employee data.
Focused on the data related to new employees, including job details, educational qualifications, and benefits. Participated in the SABIC joint services project, which involved data cleansing and archiving tasks.
Collaborated with various departments to ensure accurate and up-to-date employee data within the SAP software.
Conducted quality checks and audits to verify the integrity and completeness of employee information. Assisted in the onboarding process for new employees, ensuring accurate data entry and documentation.
Certified fraud Examiner ACFE
12/2023
Training of trainer
01/2019
Fundamentals of Retail Banking, Second Edition | The Financial Academy | 2021
03/2021
Leadership and Project Management Skills | Doroob | 2018
04/2018
Commitment, Anti-Money Laundering, and Know Your
Customer Principle | Creativity Pioneering Training Center | 2012
10/2012
Forgery and Counterfeiting Detection | Alrajhi Bank | 2012
10/2012
English Language | The European Center for Languages and Training | 2011
04/2011
Coaching in the Workplace | Doroob
03/2018
Certified Trainer License
02/2019
Saudi Arabian Monetary Authority (SAMA) Instructions
10/2012
Certificate of Appreciation for outstanding efforts in enhancing the customer experience and playing a vital role in the success of your
branch (Al Qariya Branch), securing the top position in the Customer Voice Measurement Results for August