Dedicated and organized Operations Manager and effective leader with over 10 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possess in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver seeking to leverage background into operations or property management role with growing organization.
· Responsible for handling the Key accounts of JAS Forwarding – Riyadh
· Negotiated rates with carriers for air and sea shipments on behalf of clients.
· Handling operations for end-to-end logistics for the clients from pick up to delivery to the warehouse.
· Manage customer issues and assist in providing timely resolutions.
· Worked with upper management to determine appropriate for freight pricing
· Closely monitoring of shipments in coordination with all the stake holders.
· Monitoring warehouse management and distribution process.
· Mandatory daily correspondence with customer & overseas offices
· Accountable and solely responsible for all the supply chain activity.
· Reporting to Finance Manager and indirectly to the CEO.
· Planning the quarterly orders as per the sales forecast and available qty.
· Placing the PO to the supplier after planning the quarterly orders to be placed.
· Selecting the best mode of transport and freight forwarder by comparing different quotation received.
· Conducting cost analysis to control costs and devising procurement plan to achieve project cost optimization and support the business development team to cost the projects bids appropriately.
· Co-coordinating with the regulatory team to make sure all the licenses and SFDA approval are in place for the importation of medical equipment's.
· Preparing all the documents and forwarding it to broker for clearance purpose
· Weekly and monthly report of pending orders, orders in transit, shipment at port and delivered at warehouse.
· Accountable for the international purchase including negotiating the price, payment terms incoterms, delivery date etc.
· Responsible for Process purchase requisitions and raise Purchase order and Return Purchase orders on SAP as requested by the category management.
· Planned funds for procurement and sourcing of materials while ensuring optimum utilization of materials, maximum cost savings & meeting anticipatory orders
· Drove cost control within budgeted parameters and actively participating in vendor development/ evaluation process
· Identified & developed potential vendors locally & globally for achieving cost effective purchases of raw materials and finished goods after conducting cost analysis
· Closely coordinating with the3PL (3rd party warehouse) team for the delivery of the shipment and to check if there is any discrepancy or damaged received.
· Looked after the arrangement of all the materials for the assigned projects right from receiving material requests, quotation requests, purchase orders, submittals approvals & fabrication up to the delivery to the sites
· Provided assistance on delivery dates, sole justifications, specifications, substitutions, supply sources, etc., concerning any aspect of purchase orders originated by incumbent
· Preparing inbound in SAP and triggering the file for 3PL.
· Maintain damage records and claim insurance in case of damage.
· Managing the procurement supplier relationships for the company.
· Inspection the quantification of orders and all the documents required before forwarding it for SFDA approval.
· Accountable for receiving SFDA approvals or clearance letter from the hospitals with coordination of Regulatory affairs.
· Trace orders as required and notify customers of any activity concerning their order.
· Effectively negotiated with suppliers to secure best quality, right quantity, competitive prices and longer payment terms
· Controlled annual/monthly purchase and import value and inventory level and ensured timely project execution to meet deadlines
· Strengthened relations with suppliers to optimize JIT supply and identified alternative sources to meet cost savings
· Providing temperature readings of the shipment to the Quality assurance team in order to release the shipment for use.
· Coordinate with concerned departments after receiving POD from warehouse once shipment arrives
· Maintain damage records and backorder logs and notify the concern accordingly.
· Responsible to provide monthly and quarterly report to the manager for all pharmaceutical shipments.
Best Employee of the Year