Abdulelah Abu Mansur
Administrator/Trainer
Jeddah
Summary
Dynamic English graduate with 7 years of diverse professional experience in administration, language interpretation, and translation, coupled with a part-time role as a language trainer. Seeking a challenging position where to leverage the linguistic skills and administrative expertise to contribute to the success of an organization.
Overview
10
10
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Hospital Assistant
King Faisal Specialist Hospital & Research Centre
10.2022 - Current
- Serving as primary contact for persons seeking appointments with assigned supervisor.
- Screening incoming mails and re-routing to other units for action.
- Utilizing computers for variety of activities.
- Participating in department/unit specific and hospital wide quality improvement plan as required.
- Maintaining confidentiality of information and correspondence.
- Following up with incoming emails, and correspondences emails and taking necessary actions when needed.
- Organizing meetings and booking calendars for upcoming meetings.
Patient Assistance Representative
Ministry Of National Guard - Health Affairs
12.2013 - 04.2020
- Provided general administrative tasks such as responding to telephone inquiries, and providing assistance to authorized personnel utilizing existing policy guidelines while responding to inquiries.
- Provided accurate Arabic/English translation between patients and nursing staff and/or medical personnel.
- Ensured patient records are available in prompt/expedient manner.
- Assisted with cultural understanding between nursing staff, patients, and families.
- Transferred medical files from filing patient areas and vice versa when needed.
- Coordinated patients' appointments
- Coordinated with different hospitals when there is an emergency.
- Ascertained patients eligibility for specific treatment, and discuss with medical staff when a patient is eligible for treatment.
- Communicated appropriate department equipment maintenance requirements.
Education
Bachelor of Arts - English Language
Umm Al-Qura Univeristy
Mecca, Saudi Arabia 04.2001 -
Skills
English Speaking
undefinedAccomplishments
- A representer at the World Kidney Day in 2015 at the Al-Salam Mall.
- Employee of the year in 2015.
- Received the best presentation certificate in the Infection Prevention and Control Week in 2018.
- Vice President of Public Relation in Toastmasters
Certification
Data Entry and Word Processing
Timeline
Hospital Assistant
King Faisal Specialist Hospital & Research Centre
10.2022 - Current
Diploma in Teaching English as a Foreign Language
05-2020
Effective Business Writing
08-2016
Introduction to Medical Terminology
11-2014
Patient Assistance Representative
Ministry Of National Guard - Health Affairs
12.2013 - 04.2020
International Certificate in IT Skills Foundation
08-2013
Data Entry and Word Processing
09-2012
Bachelor of Arts - English Language
Umm Al-Qura Univeristy
04.2001 -
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