Versatile Front Desk Supervisor adept at managing guest expectations, hotel reputation and business needs. Experience managing front desk team of guest service specialists.
Overview
3
3
years of professional experience
Work History
Front Desk Supervisor
Velarinn
2024.04 - Current
Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
Scheduled and assigned daily work and activities for team members.
Receptionist & Guest Relations
Velarinn
2023.12 - 2024.03
Greeted and checked-in guests promptly and professionally.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Project sales specialist
Almanara elc.
2022.08 - 2023.05
Partnered with marketing teams to develop product pitches for boosting sales.
Salesman
ALMANARA ELC
2021.09 - 2022.07
Carried out active selling from initial customer greeting.