Abdulelah MAHMMED Bin omar
riyadh,saudi
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Supervisor
executives hotel
Riyadh
2020.12 - Current
- Offered instruction, coaching and motivation for enhanced team morale.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Managed staff rotas, planning workloads effectively and strategically.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Motivated team through providing hands-on practical support to all members of staff on duty.
Supervisor
nlco, car rent company
Riyadh
2020.10 - 2020.11
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Built customer retention and satisfaction by delivering top-quality service.
- Identified operational problems and proposed solutions to management, improving service efficiency.
Customer Service
Herfy
riyadh, SAUDI
2015.10 - 2020.10
- Greeted customers entering store and responded promptly to customer needs.
- Prepared and submitted end-of-shift reports.
- Resolved customer complaints and answered queries about store products.
Education
Bachelor degree of Arts - Heritage Resources management and Tour Guidance
king saud university
riyadh 2015.02 - 2020.05
Skills
- Issue resolution
- Motivational communication
- Business development
- Customer service
- Team supervision
Languages
Arabic
Native
English
Upper intermediate
Certification
Hospitality Experience Program
Dec 2022 London, GLION
Timeline
Supervisor
executives hotel
2020.12 - Current
Supervisor
nlco, car rent company
2020.10 - 2020.11
Customer Service
Herfy
2015.10 - 2020.10
Bachelor degree of Arts - Heritage Resources management and Tour Guidance
king saud university
2015.02 - 2020.05