Abdul Ghani Hussam Al-Shawaf
Riyadh,Saudi Arabia
Summary
Results-driven professional with expertise in team leadership, project management, and process improvement. Proficient in utilizing HR software and Microsoft Office to streamline operations and enhance efficiency. Skilled in recruitment processes, employee relations, scheduling, and data analysis, with a strong focus on problem-solving and analytical skills. Adept at fostering collaborative environments to achieve organizational goals while maintaining a commitment to continuous improvement.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work history
Manpower Outsourcing Officer
Al Bawani Co. Ltd
Riyadh
01.2021 - 11.2025
- Manage a workforce of over 1,000 employees, with direct supervision of 100 team members.
- Report directly to the Manpower Manager, handling both operational and strategic responsibilities related to workforce planning and deployment.
- Manage the development and implementation of manpower planning through coordination with Human Resources management to hire local and supplier's workers Responsible to maintain and handle the files, all information and records pertaining to employee's visa, work permit process, personal files, requirements and other related documentation.
- Provide assistance in Administration concerning sub-contractor manpower and prearrangement of contracts and other related needful information, requirements and deliberation.
- Coordinating with sub-contractor invoices, claims, requisition, and other related issues.
- Manage & strict compliance thoroughly the process, file, coordination, maintenance, updates, interaction and other related manpower issues and administrative support.
- Be permanently updated in all immigration, visa process, penalty and similar related issues.
- Ensure coordination of pre-commencement candidate documentation and services in order to maintain contractualized joining dates.
- Coordinate with the Operation department to deploy the workers as requested from the site management.
- Coordination with Rental suppliers to send them requested manpower for submit us their required documents.
- Follow up with the Finance Department to release their due payments.
- Coordination with Procurement department to issue the PR number and generate the PO’s.
- Contact and coordinate with Contract department to prepare the rental suppliers contract copies.
- Coordination with the rental suppliers to upload their new Quotation to the Ariba System.
- Coordinate with the site management for feedback of the deployed new workers.
- Contact with the site management to send the worker for the technical test.
- Review and sign off the rental suppliers’ payments.
- Overall complied payment sent to the payroll department to review and finalized.
Area Sales Manager
Samir Group
Riyadh
10.2012 - 12.2020
- Business Imaging System Division is responsible for Document Management Software, Document Scanners, Microfilm Products, Storage Solutions, RFID Solutions, PC Hardware and Networking devices.
- Visiting various regular customers in government and private sectors for new business offers and marketing the available products.
- Analyzing the customer requirement and convincing them for the better solution available with our division.
- Preparing database of current/regular customers in order to record business dealings done so far. Collecting information and other necessary details of new customers for follow ups and visits and present company profile to obtain business.
- Entering the complete information about the sales and customers in company Oracle CRM system.
- Successfully completing the given tasks within the time limits.
- Follow ups with the customer relation division and the warehouse staff for the order processing.
- Final commissioning with the customer for the installed products and regular follow up with the accounts section for getting the payment from the customer.
- Updating the direct manager with the weekly status of sales and under process orders.
Sales Supervisor
Samir Group
Riyadh
02.2010 - 10.2012
- Managed a team of sales engineers, overseeing customer visits and ensuring that product promotions were effectively executed.
- Assisted in analyzing customer requirements and providing tailored solutions for various product categories, including document management and PC/networking solutions.
- Maintained and updated the customer database, ensuring consistent follow-ups and documenting business dealings.
- Entered complete sales and customer data into the Oracle CRM system for accurate reporting.
- Coordinated with the customer relations division and warehouse staff to ensure timely order processing and delivery.
- Ensured that tasks were completed on time and met organizational standards.
- Regularly followed up with customers after product installation to ensure satisfaction and worked with the accounts team to ensure timely payment.
- Provided weekly updates to management on sales performance and the status of ongoing orders.
Sales Engineer
Samir Group
Riyadh
07.2005 - 01.2010
- Visited customers in both government and private sectors to promote document management software, document scanners, microfilm products, storage solutions, RFID solutions, PC hardware, and networking devices.
- Analyzed customer needs and recommended the best solutions from the available product offerings.
- Created and maintained a database of current and potential customers to track business activities and follow-ups.
- Collected essential details from new customers for effective follow-up and business development.
- Recorded all sales activities and customer interactions into the Oracle CRM system.
- Ensured timely completion of tasks and maintained a high standard of customer service throughout the sales process.
- Worked with the customer relations team and warehouse staff to ensure smooth order processing and delivery.
Education
Bachelor of Engineering - Computer Engineering
Queen Arwa University
Sana’a, Yemen 01.2001 - 01.2005
Networking Diploma - undefined
Engineers Computer Center
Sana’a, YemenSkills
- Microsoft Office
- HR software
- Team Leadership
- Project Management
- Excellent Communication
- Data Analysis
- Team Management
- Process Improvement
- Scheduling
- Employee relations
- Problem solving
- Analytical Skills
- Recruitment and hiring processes
Timeline
Manpower Outsourcing Officer
Al Bawani Co. Ltd
01.2021 - 11.2025
Area Sales Manager
Samir Group
10.2012 - 12.2020
Sales Supervisor
Samir Group
02.2010 - 10.2012
Sales Engineer
Samir Group
07.2005 - 01.2010
Bachelor of Engineering - Computer Engineering
Queen Arwa University
01.2001 - 01.2005
Networking Diploma - undefined
Engineers Computer Center