Dedicated person with 12 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
13
13
years of professional experience
Work History
Public Relations Manager
Professional Facility Management (PROfm)
Jeddah
10.2024 - Current
Front Office Manager
Millennium Hotels
Jeddah
08.2024 - 09.2024
Front Office Manager
Narcissus The Royal
Riyadh
07.2024 - 07.2024
Assistant Front Office Manager / FOM in Charge
Fairmont Ramla (Accor)
Riyadh
01.2022 - 06.2024
Guest Relations Manager
Intercontinental Jeddah (IHG)
Jeddah
02.2021 - 11.2021
Duty Manager
Intercontinental Jeddah (IHG)
Jeddah
01.2017 - 01.2021
Assistant Duty Manager
Intercontinental Jeddah (IHG)
Jeddah
08.2016 - 12.2016
Front Office Supervisor
Intercontinental Jeddah (IHG)
Jeddah
02.2016 - 08.2016
Guest Service Agent
Intercontinental Jeddah (IHG)
Jeddah
08.2015 - 02.2016
Executive Secretary
Siham International Establishment
Jeddah
09.2011 - 07.2015
Education
Bachelor of Hospitality Management - Hospitality Management
Al Faisal University / Prince Sultan College
Jeddah, Mecca Region
07.2015
Skills
Guest engagement
Project and policy management
Payroll and scheduling
Satisfaction and loyalty tracking
Occupancy forecasting
Event coordination
Employee management
Business administration
Employee recognition
Sales strategies
Guest complaint resolution
Opera PMS
Languages
Arabic, Native
English, Fluent
Personal Information
Date of Birth: 08/30/90
Timeline
Public Relations Manager
Professional Facility Management (PROfm)
10.2024 - Current
Front Office Manager
Millennium Hotels
08.2024 - 09.2024
Front Office Manager
Narcissus The Royal
07.2024 - 07.2024
Assistant Front Office Manager / FOM in Charge
Fairmont Ramla (Accor)
01.2022 - 06.2024
Guest Relations Manager
Intercontinental Jeddah (IHG)
02.2021 - 11.2021
Duty Manager
Intercontinental Jeddah (IHG)
01.2017 - 01.2021
Assistant Duty Manager
Intercontinental Jeddah (IHG)
08.2016 - 12.2016
Front Office Supervisor
Intercontinental Jeddah (IHG)
02.2016 - 08.2016
Guest Service Agent
Intercontinental Jeddah (IHG)
08.2015 - 02.2016
Executive Secretary
Siham International Establishment
09.2011 - 07.2015
Bachelor of Hospitality Management - Hospitality Management
Sales Service Representative at CINTAS, Professional Uniform and Facility ServicesSales Service Representative at CINTAS, Professional Uniform and Facility Services
Sales Service Representative at CINTAS, Professional Uniform and Facility ServicesSales Service Representative at CINTAS, Professional Uniform and Facility Services