ABDULHAMED ALHAMMAD
Dammam,Saudi Arabia
Summary
Motivated Network Engineer with over 3 years of experience in the telecommunications field, specializing in fiber optics and internet services. I hold a degree in Applied Network Systems Engineering and am proficient in designing network infrastructure, troubleshooting, configuring, and securing network devices. I possess comprehensive knowledge of network protocols. My objective is to further enhance my skills while working with a leading company in the IT industry.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Communications technician
Bazy Trading & Contracting Company
STC Project (Fiber)
06.2021 - Current
I work in STC fiber project in the eastern region as a Communications technician :
- Installing fiber lines in the business sector.
- Solving customer problems related to the Internet.
- Maintenance of fiber boxes.
and also the technical support coordinator :
- Support technicians with activation problems.
- Daily reports of productivity for each technician.
- Support technicians to solve problems with customers.
Technical Support trainer (It technician)
Dammam medical complex
01.2020 - 05.2020
During my training I have enrolled in many tasks related to computer I used to the work environment and its atmosphere by dealing with different mentalities.
- Fixing and installing programs - Receiving problems.
- Discovering problems - Computer maintenance.
- Network cables - Switches.
Education
Bachelor's degree - Applied Network Systems Engineering
College of Technology
/2021 - /2024
Diploma - Network Systems Administration.
College of Technology
/2017 - /2020
Skills
- Troubleshooting
- Active Directory Management
- Technical support
- Protocols
- VMware - Hyper-V
- Network relationship building
- Windows Server
- Fiber optics
- Microsoft Office
- Languages: Arabic, English
Certification
- CCNA - Cisco Networking Academy
- Introduction to IoT - Cisco Networking Academy
- Cybersecurity Essentials - Cisco Networking Academy
- Mobility Fundamentals Series: Wireless LAN Security - Cisco Networking Academy
- Introduction to the Internet of Everything - Cisco Networking Academy
Timeline
Communications technician
Bazy Trading & Contracting Company
06.2021 - Current
Technical Support trainer (It technician)
Dammam medical complex
01.2020 - 05.2020
Bachelor's degree - Applied Network Systems Engineering
College of Technology
/2021 - /2024
Diploma - Network Systems Administration.
College of Technology
/2017 - /2020
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