Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abdul Hamid Edu

Khohabr,Saudi Arabia

Summary

Detail-oriented administrative professional with extensive expertise in office administration, meeting coordination, and travel arrangements. Proficient in Microsoft Office and Google Workspace tools, with a strong focus on data entry accuracy, filing systems mastery, and maintaining confidentiality. Adept at managing email correspondence, call handling, and customer service with a personable telephone manner. Demonstrates exceptional time management skills and attention to detail while supporting organizational efficiency. Committed to leveraging administrative expertise to enhance operational workflows and deliver outstanding support.

Overview

3
3
years of professional experience
2019
2019
years of post-secondary education

Work History

Secretary

Aramco
Dhahran, Eastern Province
08.2023 - Current
  • Liaised with other departments to ensure smooth inter-departmental communications.
  • Organised business travel arrangements, ensuring smooth operations for all staff involved.
  • Improved client relationships through professional telephone etiquette.
  • Create a systematic filing system, ease of document retrieval was achieved.
  • Provided administrative support for projects and reports.
  • Performed data entry tasks; ensured accurate record keeping within the company database.
  • Enhanced company communication with accurate minute-taking during meetings.
  • Maintained confidential records, safeguarding sensitive corporate information.

Customer service representative

Concentrix
Quezon city, Philippines
03.2023 - 07.2023
  • Assist Customer with new account application
  • Answer customer questions and ensure provide customer satisfaction.
  • Providing customer resolution to their problems.
  • Assisted customers in making informed decisions by providing detailed product information.

Technical support representative

VXI Global
Davao city, Philippines
09.2021 - 01.2023
  • Managed software updates, ensuring optimal performance.
  • Enhanced customer satisfaction with proactive problem resolution.
  • Worked diligently under pressure whilst maintaining a high standard of work, demonstrating resilience and dedication in demanding situations.
  • Tailored tech solutions according to specific client needs, ensuring high level of customer satisfaction.

Education

Bachelor of Science - International Relations

University od Southern Mindanao
Philippines

Skills

  • Meeting coordination
  • Office administration
  • Microsoft office proficiency
  • Filing systems mastery
  • Data entry accuracy
  • Travel arrangement expertise
  • Telephone protocol knowledge
  • Attention to confidentiality
  • Fluent in english
  • Time management excellence
  • Customer service experience
  • Google Drive, Docs, Sheets, Forms, Slides
  • Personable telephone manner
  • Data confidentiality
  • Email correspondence
  • Travel arrangements
  • Call handling
  • Customer service
  • Attention to Detail
  • General bookkeeping

Languages

English
Fluent

Timeline

Secretary

Aramco
08.2023 - Current

Customer service representative

Concentrix
03.2023 - 07.2023

Technical support representative

VXI Global
09.2021 - 01.2023

Bachelor of Science - International Relations

University od Southern Mindanao
Abdul Hamid Edu