Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Abdul Hamid  Edu

Abdul Hamid Edu

Khohabr,Saudi Arabia

Summary

Detail-oriented administrative professional with extensive expertise in office administration, meeting coordination, and travel arrangements. Proficient in Microsoft Office and Google Workspace tools, with a strong focus on data entry accuracy, filing systems mastery, and maintaining confidentiality. Adept at managing email correspondence, call handling, and customer service expertise with a personable telephone manner. Demonstrates exceptional time management skills and attention to detail while supporting organizational efficiency. Committed to leveraging administrative expertise to enhance operational workflows and deliver outstanding support.

Overview

7
7
years of professional experience
2019
2019
years of post-secondary education

Work history

Secretary

Aramco
Dhahran, Eastern Province
08.2023 - Current
  • Liaise with other departments to ensure smooth inter-departmental communications.
  • Organize business travel arrangements, ensuring smooth operations for all staff involved.
  • Organize and schedule meetings and appointments.
  • Prepare and draft correspondence and administrative reports.
  • Handle incoming calls, respond to inquiries, and direct them to the relevant parties.
  • Manage incoming and outgoing mail.
  • Create a systematic filing system for tracking and inventory.
  • Prepare documents, presentations, and meeting agendas.
  • Provided administrative support for projects and reports.
  • Performed data entry tasks; ensured accurate record-keeping within the company database.
  • Track and monitor company assets.
  • Enhanced company communication with accurate minute-taking during meetings.
  • Maintained confidential records, safeguarding sensitive corporate information.
  • Support daily administrative tasks and assist the manager or department.

Customer service representative

Concentrix
Quezon city, Philippines
03.2023 - 07.2023
  • Assist Customer with new account application
  • Answer customer questions and ensure provide customer satisfaction.
  • Providing customer resolution to their problems.
  • Assisted customers in making informed decisions by providing detailed product information.

Technical support representative

VXI Global
Davao city, Philippines
09.2021 - 01.2023
  • Managed software updates, ensuring optimal performance.
  • Enhanced customer satisfaction with proactive problem resolution.
  • Worked diligently under pressure whilst maintaining a high standard of work, demonstrating resilience and dedication in demanding situations.
  • Tailored tech solutions according to specific client needs, ensuring high level of customer satisfaction.

Office Assistant

United Bangsamore Farmers Agricultural Cooperative
North Cotabato, Philippines
06.2020 - 09.2021
  • Provided clerical support to employees, enhancing overall business operations.
  • Scheduled appointments effectively to ensure efficient time management.
  • Improved office efficiency by organizing and managing files.
  • Coordinated staff schedules, ensuring smooth daily operations.

Business development officer

N.H Philippines
Davao city, Philippines
12.2019 - 03.2020
  • Cold calling potential customers and business partners
  • Spearheaded new market research, resulting in innovative business strategies.
  • Generate new leads.

Account Representative

IRS Eastern Inc.
Davao city, Philippines
09.2018 - 11.2019
  • Increased efficiency through meticulous account management.
  • Facilitated smooth transactions between company and clients by overseeing all aspects of the process.
  • Provided accurate reports to superiors by timely encoding of relevant data.
  • Retained attention to detail throughout long hours of coding tasks, maintained top-notch quality work even under pressure.
  • Kept up-to-date with latest encoding technologies, brought about improvements in daily operations.
  • Entered data swiftly, offered up-to-date records for management review.

Education

Bachelor of Science - International Relations

University of Southern Mindanao

Skills

  • Excellent communication skills
  • Time-management skills
  • Organizational skills
  • Office administration
  • Interpersonal skills
  • Customer service experience
  • Attention to detail
  • Call handling
  • Personable telephone manner
  • Microsoft office proficiency
  • Filing systems mastery
  • Data entry accuracy
  • Data confidentiality
  • Travel arrangement expertise
  • Telephone protocol knowledge
  • Attention to confidentiality
  • Google Drive, Docs, Sheets, Forms, Slides
  • Email correspondence
  • Timekeeping
  • Positive attitude

Languages

English
Fluent

Timeline

Secretary

Aramco
08.2023 - Current

Customer service representative

Concentrix
03.2023 - 07.2023

Technical support representative

VXI Global
09.2021 - 01.2023

Office Assistant

United Bangsamore Farmers Agricultural Cooperative
06.2020 - 09.2021

Business development officer

N.H Philippines
12.2019 - 03.2020

Account Representative

IRS Eastern Inc.
09.2018 - 11.2019

Bachelor of Science - International Relations

University of Southern Mindanao
Abdul Hamid Edu