Abduljawad Kadhem Alnakhli
Riyadh
Summary
Experienced professional with expertise in Pynagon spare parts and warehouse application, Salesforce CRM software, and IT security essentials. Demonstrates strong capabilities in project management, operations management, and employee training and mentoring. Adept at public speaking and leveraging product knowledge to drive operational efficiency. Committed to delivering excellence through strategic planning and continuous improvement.
Offering strong background in customer service and sales. Knowledgeable about team leadership and building positive client relationships. Skilled in managing daily operations and meeting sales targets. Ready to use and develop communication, problem-solving, and organizational skills in Parts sales Manager role.
Overview
15
15
years of professional experience
4021
4021
years of post-secondary education
Work history
Branch sales manager
Haji Husein Alireza & Co.Ltd
Riyadh
10.2019 - 06.2025
- Company Overview: Mazda spare parts
- Motivate and coach employees to meet sales, and customer orders and prepare quotations.
- Tracking orders, accepting incoming orders, and ensuring orders are shipped in timely manner.
- Create and modify employee schedules.
- Maintained friendly and professional customer interactions.
- Handling all customer complaints.
- Making good environment for employees to perform better quality.
- Help out in sales and areas in warehouse as needed and maintain comprehensive current knowledge of operations.
- Identified problems and proposed solutions to management team.
- Mazda spare parts
- Enhanced brand image with excellent customer service delivery.
- Achieved smooth operations by addressing customer complaints promptly.
- Evaluated staff performance, provided feedback for improvement.
IT Support Intern
Ministry of Education
12.2010 - 06.2025
- Managed daily email correspondence, ensuring swift response times.
- Updated company database regularly, assuring accuracy of records.
IT Technician
Alamri Hotels
Madinah
06.2018 - 06.2019
- Company Overview: Madinah
- Coordinated and allocated Network upgrade equipment.
- Provided day-to-day technical support, assisting staff with resolving lag and slow internet.
- Madinah
Education
Bachelor of science - InformationTechnology
Arizona State University
TempeDiploma - Programming Language
Madinah Technical College
05.2010
Skills
- PEYGON spare parts and warehouse application
- Html
- Salesforce CRM software
- Employee training and mentoring
- IT security essentials
- Microsoft Office Excel
- Microsoft Office Power Point
- Project management skills
- Project management
- Cisco routers and switches Configuration and setup
- Performance monitoring
- Product knowledge
- Public speaking
- Operations management
Training
- PMP course at Abad Net Institution
- CCNA Training, Madarat Institution, 01/01/19
- VB.Net Training, Ministry of Communication and Information Technology, 01/01/19
- IT Support Internship, Ministry of Education, 12/01/10
Timeline
Branch sales manager
Haji Husein Alireza & Co.Ltd
10.2019 - 06.2025
IT Technician
Alamri Hotels
06.2018 - 06.2019
IT Support Intern
Ministry of Education
12.2010 - 06.2025
Bachelor of science - InformationTechnology
Arizona State University
Diploma - Programming Language
Madinah Technical College
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