Summary
Overview
Work history
Education
Skills
Languages
Timeline

Abdulkarem Hadadi

Storekeeper
Dammam ,Saudi Arabia

Summary

Results-driven professional with expertise in maximising profitability, order management, and strategic decision-making. Demonstrates exceptional skills in relationship building, team leadership, and personnel development to drive operational excellence. Proficient in merchandising, inventory tracking, and visual display arrangement to enhance customer engagement and sales performance. Adept at database management, collaboration, and ensuring safety-focused operations while achieving organisational goals. Committed to fostering customer relations and delivering measurable business outcomes through innovative strategies.

Overview

14
14
years of professional experience

Work history

Storekeeper

Saudi Aramco
Dhahran
02.2018 - Current
  • Assisted customers by answering questions and suggesting merchandise.
  • Trained and supervised new associates in grocery, produce and administrative departments.
  • Received, merchandised and arranged all shop items for visual display.
  • Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
  • Resolved 50% of purchase order variances by following up with vendors on overdue purchase orders.
  • Ordered goods from various vendors to maintain store merchandise levels.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.

Administrative Clerk

Saudi Aramco
Riyadh
10.2016 - 02.2018
  • Developed improvements to enhance business reporting capabilities, support success training processes and track district goals.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Arranged meetings and appointments and updated records to assist management.
  • Identified communication channels to set roadmap to distribute information.
  • Sorted, opened and routed mail and deliveries to meet business requirements.
  • Managed office supplies and inventory for day-to-day operations.
  • Managed document storage system, improving retrieval process.

Administration Clerk

SHL- Saudi Home Loans
Riyadh
02.2016 - 11.2016
  • Interacted with customers by phone, email or in-person to provide information.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Produced high-quality communications for internal and external use.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Managed efficient processing of more than 300 documents per month in high-volume environment.
  • Handled incoming phone calls and answered questions from callers.
  • Documented all new contract paperwork, expenses and resource utilization for accurate and compliant recordkeeping.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Handled sensitive information with discretion, fostering trust amongst colleagues.
  • Delivered excellent customer service through phone and email correspondence.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Processed and managed documentation, facilitating smooth recordkeeping and retrieval.
  • Worked with colleagues to streamline administrative processes and improve workflow.
  • Responded promptly to phone and email inquiries.
  • Organised and maintained filing systems for accessibility and orderliness.
  • Supported other staff members to improve team performance.
  • Received and checked financial statements and reconciled related accounts.

Seller

Jarir Bookstore
Riyadh, sa
08.2015 - 02.2016
  • Addressed customer issues immediately to guarantee swift resolution.
  • Helped managers with daily checklists and last-minute requirements.
  • Managed materials inside shop and at job locations.
  • Helped team members work optimally by frequently stocking work supplies and tools.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Worked during busy holiday periods maintaining high level of service.
  • Managed customer feedback, using objection-handling skills to resolve issues.
  • Provided excellent customer service which resulted in repeat business.
  • Resolved customer queries, improved overall service rating.
  • Researched and applied proven marketing techniques to drive sales.
  • Coordinated order fulfilment processes for timely, accurate deliveries to customers.
  • Generated initiatives to increase opportunity for customer interaction and build lasting rapport.
  • Enforced service standards to maintain establishment reputation for excellence.

Cashier Team Lead

lulu hyper market
riyadh
11.2014 - 02.2015
  • Quickly and accurately counted drawers at start and end of each shift.
  • Completed opening and closing procedures each day.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Recommended products and services to customers based on requirements.
  • Followed opening, closing and shift changeover procedures for seamless operations.
  • Mentored and coached junior staff to produce high-performing, quality team members.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Scanned products at high tempo to quickly process customer transactions.

Retail Seller

NESK L.L.C.
RIYADH, SA
05.2014 - 09.2014
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Applied positive customer service approach to increase satisfaction levels.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Improved efficiency and productivity by acquiring new skills.

Retail Seller

Haifa Badie al Qalam & co. international trading co.‎
RIYADH , SA
10.2012 - 03.2014
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Completed customer orders with speed and accuracy.

Salesman

poultry and poultry product
Riyadh , SA
06.2011 - 04.2012
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met sales targets by generating leads among target audiences.

Education

High Diploma - Material Managment

IPA, RIYADH
01.2016

Skills

  • Stock control systems understanding
  • Self motivated
  • Stock control systems
  • Creative thinking
  • Positive attitude
  • Microsoft Excel
  • Inventory control
  • Team motivation
  • Business Analytics
  • Relationship Management
  • Strategic thinking
  • Initiative taking
  • Space optimisation
  • Microsoft Office Suite
  • Technical report writing
  • Product ordering
  • Warehouse operations management
  • Relief storekeeping
  • Order processing
  • Shipping and receiving duties
  • Decision making
  • Risk Management
  • Self-motivation
  • Customer service skills
  • Warehouse management system operation
  • Inventory management

Languages

English
Advanced (C1)
A1
English
Proficient
C2

Timeline

Storekeeper - Saudi Aramco
02.2018 - Current
Administrative Clerk - Saudi Aramco
10.2016 - 02.2018
Administration Clerk - SHL- Saudi Home Loans
02.2016 - 11.2016
Seller - Jarir Bookstore
08.2015 - 02.2016
Cashier Team Lead - lulu hyper market
11.2014 - 02.2015
Retail Seller - NESK L.L.C.
05.2014 - 09.2014
Retail Seller - Haifa Badie al Qalam & co. international trading co.‎
10.2012 - 03.2014
Salesman - poultry and poultry product
06.2011 - 04.2012
IPA - High Diploma, Material Managment
Abdulkarem HadadiStorekeeper