ABDULKARIM ALASAMI

• Secured new business opportunities by cultivating strong relationships with potential clients.
• Developed strategic partnerships for sustained growth.
• Streamlined processes to improve overall efficiency.
• Identified market trends, resulting in enhanced services offerings.
• Drove revenue growth with innovative sales strategies.
• Led cross-functional teams to deliver complex projects on time and budget.
• Implemented marketing initiatives for greater brand visibility.
• Fostered client relationships, leading to increased brand loyalty.
• Developed marketing plans to support department strategies.
• Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.

• Providing solutions to complex situations.
• Devising strategies to reach sales targets.
• Proficient in CRM for effective sales management and customer relationship management.
• Providing reports to top management and CEO like sales reports, customer complaint reports, and customer onboarding reports
• Coached team members to reach and exceed weekly and monthly sales goals.
• Analysed sales data to define weekly quotas for multiple departments, assessing potential areas of growth.
• Organised and coordinated sales team schedules, helping staff meet company and client expectations.

Promoted exceptional customer service by engaging clients on the sales floor, building positive rapport, answering product queries, and handling complaints.

• Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
• Collected customer and market feedback and reported information to company leadership.
• Monitored daily sales operations and served as an informational and procedural resource to team members.
• Analysed sales and customer data with CRM, generating comprehensive sales reports to promote sound business decision-making.
• Contributed to management decision-making relating to existing sales operations and business strategy.

• excellent in collaboration with other departments in customer-related matters.
• Expertise in sales for logistics and warehouse negotiation.
• Proficient in B2G (Business-to-Government) and key account development.
• Experienced in customer relationship management (CRM) using Zoho CRM.
• Effective communication and leadership abilities for business development, account management, and B2B sales.
• Effective in creating new sales opportunities and big projects in warehouses.
• Proficient in Zoho CRM for effective sales management and customer relationship management.
• Skilled in debt collection and cash collection, ensuring efficient financial processes.
• Strong communication abilities, both in retail settings and for business development purposes.
• Experienced in account management and business-to-business (B2B) sales, focusing on sales processes and building customer loyalty.
• Resolved customer concerns promptly to maintain satisfaction.
• Adapted sales techniques to specific clients and promoted products based on individualised client needs.

• Organised and coordinated sales team schedules, helping staff meet company and client expectations.
• Effective follow-up skills for maintaining customer relationships and ensuring satisfaction.
• Proficient in accounting, debt collection, and cash collection to ensure efficient financial processes.
• Strong communication and business development abilities, with expertise in B2C retail sales, sales processes, customer loyalty, and logistics management.
• Planned and developed strategies to increase sales territory positioning, exceeding company targets.
• Achieved exceptional client satisfaction feedback and ratings.

• Increased sales volume by cultivating strong relationships with clients.
• Delivered exceptional customer service to maximise client satisfaction.
• Developed new business opportunities through proactive prospecting and networking.
• Managed key accounts for enhanced customer retention.
• Negotiated favourable contracts to secure long-term profitability.
• Collaborated closely with marketing team, ensured brand consistency across all platforms.
• Analyzed sales data to identify areas for improvement.

• Demonstrated ability to proactively follow up with clients and ensure their satisfaction in the industry.
• Proficiency in financial management skills such as accounting, debt collection, and cash collection, specifically tailored for the technical sales sector.
• Excellent communication skills to facilitate successful B2C and B2B sales processes, coupled with expertise in logistics management to enhance sales effectiveness within the industry.
• Managed supplier and vendor networks for consistent merchandise flow.
• Carried out inventory management and new stock requisition to meet customer expectations.
• Tracked competitions, current market, and consumer buying trends to develop marketing plans and strategies.
• Grew existing client spending by upselling additional services to bespoke needs.
• Cold called prospective clients to secure in-person appointments and pitches.
• Partnered with marketing teams to develop product pitches for boosting sales.