ABDULKARIM ALKHAWAM
Jeddah,Mecca Region
Summary
Reliable F&B with demonstrable history in overseeing operations in assigned areas. Achieves company goals by monitoring contracts and liaising with service providers and external organisations. Prepared to go extra mile to lead team to achieve objectives.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work history
Assistant operations manager
DAR ALHOWAT -GENRES LOUNGE
Jeddah, Mecca Region
08.2023 - Current
- Drafted KPI reports to senior management with strategic recommendations.
- Oversaw day-to-day operations of company, maintaining operational and service standards.
- Identified business risks and opportunities by analysing operational and market data.
- Worked with cross functional teams to monitor and review operational tasks against company benchmarks.
- Carried out profitable operations, conducting budget reviews and reporting cost plans to management.
- Enabled team growth, assisting with recruitment process from start to finish.
Duty manager
RUBAIYAT GROUP-(WAGAMAMA-DOLCE VITA-ZAROOB)
Jeddah, Mecca Region
09.2020 - 06.2023
- Stored cash floats and delivered secure banking procedures.
- Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
- Handled guest complaints to protect brand reputation.
- Adhered to company policies and brand standards to support outstanding guest experiences.
- Organised services and allocated resources for conferences, charitable events and private gatherings.
- Kept back of house accounts and records updated, enabling clear performance monitoring.
- Maximised occupancy rates by optimising reservation and housekeeping processes.
Restaurant manager
SINJAR RESTAURANT
Dammam, Eastern Province
10.2018 - 10.2020
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
- Established safe and secure dining environment with strong sanitation standards.
- Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
Purchasing manager
ALQOWAA ALMTHALIA-FOOD SUPPLY
Jeddah, Mecca Region
05.2016 - 11.2018
- Kept clear, up-to-date records of stock, components and materials.
- Projected procurement requirements to order exact stock for operational needs.
- Presented accurate quarterly stock figures to monitor department success.
- Actioned quality non-conformance within defined timeframes to minimise revenue loss.
- Analysed and reduced risk within supply chain to protect robust flow of inventory.
- Negotiated contracts, prices and timelines to achieve maximum ROI on purchasing choices.
- Reviewed and renegotiated key contracts to maintain cost-effectiveness.
Education
Higher National Diploma - BUSINESS MANGEMENT
01.2017 - 01.2018
Diploma - HUMAN RESOURCES
01.2020 - 04.2020
Diploma - FOOD SAFETY
03.2021 - 05.2022
Skills
- Operational strategies
- Duty management
- Business development
- [Type] operations management
- Financial principles knowledge
- Process improvement strategies
- Inventory systems knowledge
- Staff development and scheduling
- Project management and coordination
- Operational support
- Financial risk analysis
- Supply negotiation
- Department management
- Strategic research
- Logistical planning
- Contract management
Languages
English
Fluent
Timeline
Assistant operations manager - DAR ALHOWAT -GENRES LOUNGE
08.2023 - Current
BOECKER - Diploma, FOOD SAFETY
03.2021 - 05.2022
Duty manager - RUBAIYAT GROUP-(WAGAMAMA-DOLCE VITA-ZAROOB)
09.2020 - 06.2023
DROOP - Diploma, HUMAN RESOURCES
01.2020 - 04.2020
Restaurant manager - SINJAR RESTAURANT
10.2018 - 10.2020
BRITISH CONSULATE, JEDDAH - Higher National Diploma, BUSINESS MANGEMENT
01.2017 - 01.2018
Purchasing manager - ALQOWAA ALMTHALIA-FOOD SUPPLY
05.2016 - 11.2018
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