Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
CustomerServiceRepresentative
ABDULKHAKLIQ SAAD

ABDULKHAKLIQ SAAD

Abha,Saudi Arabia

Summary

An accomplished employee with a successful track record in project management, demonstrating high-quality results through leadership and team motivation. A professional with strong ethics and leadership skills, closely collaborating with clients to identify requirements and deliver excellent service. Developing organizational systems and maintaining their standards.

Overview

11
11
years of professional experience

Work history

General Manager

Ajaher & Mousha Co. for Manpower Supply
10.2023 - Current
  • Overseeing operational management, contract negotiations, and development strategies
  • Leading diverse team to ensure efficient workforce allocation and client satisfaction
  • Implementing innovative solutions to enhance company growth and market presence
  • Reviewed reports from subordinate management to identify areas of opportunity.
  • Managed high-performing teams to deliver quality customer service and stable profits.
  • Served as official representative of organisation to public groups or government agencies.

Medical Representative

Al - Khateeb United Tradings CO . ( Medical Division )
11.2021 - 10.2023
  • Used excellent negotiation and persuasion techniques to obtain best prices for medical B 2 B Sales Conducted product demonstrations , displaying product features , highlights and usability for increased engagement

Head teller Tahweel Al Rajhi Bank

Al Rajhi Bank - Tahweel Al Rajhi
02.2016 - 09.2020
  • Banking Operations Control Officer - Comprehensive Teller - Head Teller
  • Execution of SAMA requests issued by executive court to head office bank Processed wide variety of retail banking transactions for personal and commercial customers
  • Execution of foreign and local remittances and foreign exchange Replenished ATM funds in empty canisters prior to validation process
  • Educated customers on online banking and mobile banking applications
  • Cross - sold credit cards , loans and other bank products
  • Created teller schedule to keep weekly and weekend shifts properly staffed
  • Updated account information to maintain customer records
  • Tracked customer service cases and updated service software with customer information .

Medical Receptionist Supervisor

Saudi German Hospital
03.2013 - 01.2016
  • Helped patients complete necessary medical forms and documentation
  • Transcribed phone messages and relayed to appropriate personnel
  • Maintained current and accurate medical records for patients
  • Supported office staff and operational requirements with administrative tasks
  • Hired , managed , developed and trained staff , established and monitored goals , conducted performance reviews and administered salaries for staff .

Education

Bachelor of Science - Business Administration

King Abdul Aziz University
Jeddah

Skills

  • Teamwork
  • Problem solving
  • Communication skills
  • Responsibility
  • Administrative skills
  • Attention to detail
  • Leadership and team management skills
  • Organisation and time management
  • B2B sales
  • Extensive medical knowledge
  • Sales techniques
  • Sales performance review
  • Banking ethics
  • Risk management assessment
  • Debt and credit management
  • Coding of accounts
  • Analysis of accounts
  • Retail banking
  • Problem

Languages

English
Native

Accomplishments

    - The ldeal Employees Award at the Saudi German Hospital Aseer 2014
    - Passing the professional certificate Exam in the basics of retail banking from the Financial Academy - SAMA

Timeline

General Manager

Ajaher & Mousha Co. for Manpower Supply
10.2023 - Current

Medical Representative

Al - Khateeb United Tradings CO . ( Medical Division )
11.2021 - 10.2023

Head teller Tahweel Al Rajhi Bank

Al Rajhi Bank - Tahweel Al Rajhi
02.2016 - 09.2020

Medical Receptionist Supervisor

Saudi German Hospital
03.2013 - 01.2016

Bachelor of Science - Business Administration

King Abdul Aziz University
ABDULKHAKLIQ SAAD