ABDULLA ALRAYA
Riyadh
Overview
11
11
years of professional experience
Work History
Strategic Account Manager
Keeta - KSA
07.2025 - Current
- Manage and grow strategic partnerships with key restaurant groups and enterprise accounts across Saudi Arabia.
- Develop and execute business growth plans to increase GMV, order volume, customer acquisition, and partner profitability.
- Lead commercial negotiations, contract renewals, and promotional agreements with key stakeholders and decision-makers.
- Analyze account performance, market trends, and operational KPIs to identify opportunities for revenue growth and operational excellence.
- Collaborate with Marketing, Operations, Product, and Logistics teams to implement strategic initiatives and improve customer experience.
- Drive the successful launch of marketing campaigns, exclusive promotions, and new business initiatives for strategic partners.
- Build and maintain strong relationships with senior leadership teams of partner brands to ensure long-term business success.
- Provide data-driven recommendations and business insights to optimize merchant performance and achieve growth objectives.
- Monitor competitive market activities and develop strategies to strengthen Keeta's market position and partner satisfaction.
- Act as the primary point of contact for strategic accounts, ensuring effective communication and execution of business plans.
Delivery Consultant – MDS
McDonald's KSA
07.2021 - 07.2025
- Lead the opening of New MDS Hubs with partnering with the Cross Functional Team
- Lead the deployment of Aggregators and manage contract renewal terms.
- Analyse and track the volume and profit of MDS activities and make appropriate recommendations to ensure profitability and optimum sales.
- Identify competitors and conduct regular trading areas and analysing the potentiality
- Developed succession plans and promotion paths for all staff.
- Supervise, guide and assist direct reports to perform their daily activities in accordance with the policies and procedure
Key Account Manager
Hunger Station KSA
01.2020 - 01.2021
- Successfully convinced clients to purchase instead of leasing to minimize losses to competitors and extend individual client investments.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Consistently achieved top ranking in revenue and profit growth.
- Developed succession plans and promotion paths for all staff.
Account Manager
Carriage KSA
01.2018 - 01.2020
- Elevated account management by predicting potential competitive threats and outlining proactive solutions.
- Developed and managed plans to grow territory more than 95% through Increasing sales by Carriage Services.
- Directed production of all advertising materials, including preparing copy, evaluating proofs and enhancing layouts.
- Developed a highly profitable pipeline based on multiple sales penetration techniques.
- Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with an80% success rate.
Human Resources Manager
Gulf Guide Co. Ltd
01.2015 - 10.2018
- Created and implemented initiatives to improve employee engagement.
- Researched and selected employee benefits plans.
- Developed strategy for recruitment and hiring.
- Developed succession plans and promotion paths for all staff.
- Monitored and handled all employee claims, including performance-based and harassment incidents.
Education
BBA - Business Administration
Imam Abdulrahman Bin Faisal University
Dammam, Saudi Arabia01-2020
High School Degree - High School Administration
Manarat AlKhobar School
Khobar, Saudi Arabia09-2009
Skills
- Public speaking
- Powerful negotiator
- Strong verbal communication
- Interpersonal and written communication
- Data entry
- Conflict resolution
- Team leadership
- Report writing
- Strong communication skills
Timeline
Strategic Account Manager
Keeta - KSA
07.2025 - Current
Delivery Consultant – MDS
McDonald's KSA
07.2021 - 07.2025
Key Account Manager
Hunger Station KSA
01.2020 - 01.2021
Account Manager
Carriage KSA
01.2018 - 01.2020
Human Resources Manager
Gulf Guide Co. Ltd
01.2015 - 10.2018
BBA - Business Administration
Imam Abdulrahman Bin Faisal University
High School Degree - High School Administration
Manarat AlKhobar School