Abdulla Madarikuppengal
Jeddah,Saudi Arabia
Summary
Dedicated professional with exceptional communication and organisational skills, adept in managing client relationships and coordinating sales operations seamlessly. Proven ability to identify sales opportunities and support sales teams, contributing to increased revenue and customer satisfaction. Ready to leverage strong administrative and problem-solving skills to make significant impact in sales coordination role.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Senior Sales Coordinator
ALIF
Jeddah, Saudi Arabia
07.2018 - 03.2025
- Prepare, draft and follow up on sales quotation for clients, negotiating terms, conditions and pricing
- Developed detailed sales strategies for successful new product launches.
- Facilitated communication between sales teams and other departments to maintain consistency across the organisation.
- Reviewed competitors' offerings regularly, keeping abreast of market developments.
- Responded to customer inquiries and resolved issues promptly to maintain client satisfaction.
- Assisted in budget planning to help control costs and maximise profits.
- Enhanced team performance through regular training and feedback sessions.
- Coordinated logistics of large-scale sales events to ensure smooth operations.
- Develop and draft the regular sales reporting, analyze sales figures and compare and compare with targets to inform management about the sales performance
- Export operations, book containers as per customer requirement and prepare documents (we used to load 100-120 containers every month to US market)
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information
- Ensure the adequacy of sales-related equipment or material
- Respond to complaints from customers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
- Monitor the team's progress, identify shortcomings and propose improvements
- Assist in the preparation and organizing of promotional material or events
- Ensure adherence to laws and policies
Office Administrator
Coastline LLC
Jeddah, Mecca Region
01.2013 - 12.2018
- Answer and direct phone calls and emails
- Coordinated meetings and appointments, ensuring effective time management.
- Organize and schedule meetings and appointments
- Maintain contact lists
- Produce and distribute correspondence memos, letters and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Order office supplies
- Book travel arrangements
- Submit and reconcile expense reports
- Provide general support to visitors
Education
Bachelor of Commerce -
Indian Institute of Management and Technical Education
India 05.2011 - 05.2013
Diploma in IT hardware & networking -
IIHT
India 06.2008 - 10.2009
Skills
- ERP- Epicor
- Budgeting and planning
- CRM systems mastery
- MS-Windows
- MS-Office
- Photoshop
- Internet Operations
- Hardware & Networking
Certification
- Mastering Customer Service B2B
- Management Training
- Team Building
- Supply Chain Management training
- Sales Cycle and Management Skills Training
- Microsoft Certified Systems Engineer (MCSE)
- MCTS: Windows Vista and Exchange
- Red Hat Certified Technician (RHCT)
- Cisco Certified Network Professional (CCNP)
- Check Point Certified Security Administrator (CCSA)
- Cisco Certified Network Associate (CCNA)
Languages
English
Advanced
Arabic
Upper intermediate
Malayalam
Native
Hindi
Advanced
Tamil
Advanced
Personal Information
- Age: 33
- Date of birth: 01/24/91
- Gender: Male
- Nationality: Indian
- Marital status: Married
Custom
I hereby declare that the above furnished details are true to the best of my knowledge and belief.
Timeline
Senior Sales Coordinator
ALIF
07.2018 - 03.2025
Office Administrator
Coastline LLC
01.2013 - 12.2018
Bachelor of Commerce -
Indian Institute of Management and Technical Education
05.2011 - 05.2013
Diploma in IT hardware & networking -
IIHT
06.2008 - 10.2009
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