Abdullah Abdulrahman Althwab
Riyadh
Overview
5
5
years of professional experience
1
1
Certification
Work history
Senior Product Manger - B2B Mobility
ELM
Riyadh
2025.11 - Current
- Managed end-to-end product lifecycle to meet department's strategic goals.
- Incorporated customer feedback into product enhancements, resulting in improved usability.
- Championed user-centric design principles for superior product experience.
- Employed advanced AI tools to streamline exploration phase for multiple MVPs, ensuring thorough analysis and rapid iteration.
- Identified growth opportunities through expert competitor analysis and market research.
Product Manger
Lean Business Services
2024.02 - 2025.11
- Managing a team of Business analysts and Product Owners.
- Monitored market trends and competitor performance to update product strategies.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Creating screen(s) design for Sehhaty (صحتي) app in alignment with the UX/UI team.
- Creating roadmap for upcoming product feature(s).
- Prioritized roadmap in order to achieve product goals and metrics.
- Aligning with the Project Management, Operation, technical, Data, marketing and UX/UI teams team(s) and other related stakeholders for any system updates that will impact their workstreams.
- Creating Presentation and Demoing the app (Sehhaty) features and updates to the top Management, related stakeholders.
- Conducting both Business and Technical assessment for new business opportunities and initiatives.
- Analyzed metrics to measure product performance
- Assessed costs and estimated production capabilities to evaluate economic viability.
- Collaborated with marketing, and support teams to launch products on time and within budget.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
Product Expert
Sehati for Information Technology Services LLC
Riyadh
2022.08 - 2024.01
- Analyzing user utliazation, usage and behavior in the platform and its features via reports, dashboards and BI to identify opportunities of enhancments
- Drafting Change requests then manging the change process
- Capturing user feedback before & post deploying any new functionality
- Continuously conducting business analysis activities (elicitation, analysis, documentation ,,, etc) to enhance the nphies system functionalties
- Conducting gap analysis activites between the nphies system functionalties and users integration requirments
- Conducting testing activities (UAT, UI, UX testing) to assure correct implmentation of business requirements
- Manging release process of new updates from business persepctive, and assuring user readiness to new system updates with all the documentation(s) updated/created and populated
- Conducting Focus Gropus and Leading Business and Technical Taskforce sessions with the users
- Setting and Priotrizing the product upcoming features pipeline based on a well known methodogies (i.e RICE Method)
- Creating Roadmap for upcoming product feature(s)
- Alignning with the Project Managment, Opreation, technical team(s) and other related stakeholders for any system updates that will impact thier workstreams
- Creating Presentation and Demoing the System (nphies) features and updates to the top Manangment, related stakeholders and the market users
- Conduting both Business and Technical assessment for new busienss opportunities and intitives
- Maintained positive vendor relations to build strong partnerships
Product Management Senior Specialist
Sehati for Information Technology Services LLC
Riyadh
2021.08 - 2022.07
- Created product related materials, documentation, guidelines and video recordings for the system users
- Captured market feedback on the platform via ticketing system, focus groups and direct commuincation then assured all platform issues are analyzed & addressed and the requested valid enhancments are properly implemented accordingly
- Drafted business change requests for new system features
- Reviewed BRDs (Business requirments documents) and assured shared understanding of the requirments by working closley with the technical/developmnet teams
- Conducted site-visits to stakeholders & users workplaces to address thier concerns
- Monitored compalince by working closely with the regulator to assure market is adhereing to the regulation and circulars by analyzing the transactions data
Product Management Specialist
Sehati for Information Technology Services LLC
Riyadh
2020.09 - 2021.07
- Used coordination and planning skills to achieve stakeholders alignment
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Used Power BI to provide relevant information, evaluations and planning data for decision making
- Executed excellent soft skills to resolve customers issues
- Used Microsoft Automate to enhance ticketing process flow
- Created process Workflows to demonstrate system process functionality to stakeholders
- Drafted KPIs and violations for system users
- Used both qualitative and quantitative analysis techniques frequently
Education
Bachelor of Science - Management Information Systems (MIS)
King Saud University
RiyadhSkills
- Critical Thinking
- Design Thinking
- Problem-Solving
- Teamwork and Collaboration
- Effective communication
- Presentation skills
- Vibe-Coding
- AI Research Tools
Certification
- Credential of Digital innovation - Harvard Online Business School
- Certified Product Manger (CPM) - AIPMM
- Project Management Professional (PMP) - Project Management Institute
- Product Roadmapping Micro-Certification (Product School)
- Product Strategy Micro-Certification (Product School)
- Business Analytics Nanodegree (Udacity)
- Product Analytics Micro-Certification (Product School)
- Product Launches Micro-Certification (Product School)
- Product-led Certification (Pendo x Mind the Product)
Projects
- Ertah Platform (2025 - Present)
- Unified Health Record Platform (2024-2025)
- Saudi Health Data Dictionary Platform (2025)
- Sehhaty (صحتي) Application (2024)
- Sila Application (2022-2023)
- Nphies Insurance Services Platform (2020-2023)
Languages
Arabic
Proficient (C2)
English
Proficient (C2)
Japanese
Beginner
Timeline
Senior Product Manger - B2B Mobility
ELM
2025.11 - Current
Product Manger
Lean Business Services
2024.02 - 2025.11
Product Expert
Sehati for Information Technology Services LLC
2022.08 - 2024.01
Product Management Senior Specialist
Sehati for Information Technology Services LLC
2021.08 - 2022.07
Product Management Specialist
Sehati for Information Technology Services LLC
2020.09 - 2021.07
Bachelor of Science - Management Information Systems (MIS)
King Saud University