Abdullah Abdul Samad
Riyadh,Saudi Arabia
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Summary
IT Project Coordinator with 5+ years of experience managing diverse project phases, schedules, and stakeholder communications. Skilled in orchestrating support services, streamlining procurement processes, and monitoring project progress. Key achievement: successfully coordinated the deployment of the JARVIS telecommunication platform for Optus, enabling seamless service integration for 380+ enterprise and government clients across NBN broadband and wireless internet services.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
IT Project Coordinator
Al-Jabri for Logistics
Jeddah, Saudi Arabia
01.2024 - 10.2024
- Collaborated with 80+ contractors to analyze 300GB of data collected from on-site surveys about deploying WAN, LAN, and IP phone solutions.
- Standardized project delivery tools with SDLC implementation, boosting the efficiency of IT solutions by 44%.
- Developed a dashboard function within a monthly forecast reporting system, which improved operational efficiency by 75%.
- Created 100+ weekly pivot reports to provide HR with the status of hours worked versus forecasted costs.
Project coordinator
Alpha Cargo Services
Jeddah, Saudi Arabia
09.2023 - 12.2023
- Developed a business case study about an ERP system and presented cost findings to 10 executive management team members.
- Identified a security breach on the website and gave 20+ countermeasures that improved customers' safety by 56%.
- Generated a 100-page summary report of the financial results of ACS, which were used to provide budget evaluations and customer marketing materials.
- Monitored project timelines to avoid delays.
Business intelligence consultant
TCS
Bangalore, India
05.2022 - 07.2023
- Designed and implemented end-to-end data integration solutions using SAP Data Services, optimizing ETL workflows and reducing data processing latency by 35%.
- Conducted advanced data profiling and cleansing operations across enterprise datasets, ensuring 99.9% accuracy and compliance with organizational data governance policies.
- Delivered customized BI dashboards leveraging SAP BusinessObjects, enabling real-time decision-making for cross-functional teams and reducing reporting turnaround times by 40%.
- Analyzed multi-terabyte datasets to identify actionable insights, leveraging SAP HANA and predictive modeling techniques to enhance operational efficiencies across business units.
Access Control Specialist
247.ai
Bangalore, India
11.2018 - 04.2022
- Designed and optimized a multi-tiered access control module within the JARVIS telecommunication platform, enabling seamless management of NBN broadband and wireless internet services for Optus across B2B, B2C, and B2G segments.
- Implemented real-time network monitoring features in JARVIS, allowing over 2,300 stakeholders, including customers and internal users, to track service performance and report connectivity issues across diverse operating systems.
- Configured role-based access controls in JARVIS, restricting administrative access to critical network configurations for a select group of 20 senior engineers and executives, ensuring compliance with data security protocols.
- Spearheaded the automation of service provisioning workflows within JARVIS, achieving a 70% reduction in service activation time while enhancing customer satisfaction through minimized manual intervention.
Education
Bachelor of Business Administration - Marketing, Business Management & Related Support Services
05.2017 - 11.2020
Master of Business Administration - Business Analytics/ Data Science & Project Management
01.2021 - 11.2022
Skills
- Project scheduling
- Project Management
- Budget management
- Agile methodologies
- MS Office Suite
- Scrum management
- Data analytics tools
- Business intelligence
Languages
English
Proficient (C2)
Arabic
Native
Certification
IT Business Analyst, IIBA® - 12201191101
Digital Marketing, Google® - 6YX5DHPEB
Affiliations
- Painting
- Photography
- Digital organizing & DIY projects
References
References available upon request.
Timeline
IT Project Coordinator - Al-Jabri for Logistics
01.2024 - 10.2024
Project coordinator - Alpha Cargo Services
09.2023 - 12.2023
Business intelligence consultant - TCS
05.2022 - 07.2023
Bengaluru City University - Master of Business Administration, Business Analytics/ Data Science & Project Management
01.2021 - 11.2022
Access Control Specialist - 247.ai
11.2018 - 04.2022
Bangalore University - Bachelor of Business Administration, Marketing, Business Management & Related Support Services
05.2017 - 11.2020
IT Business Analyst, IIBA® - 12201191101
Digital Marketing, Google® - 6YX5DHPEB
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