Abdullah Al-Bassam
Acting B2B Solutions Regional Manager
Riyadh,01
Summary
Looking for opportunities that will allow me to improve my skills, gain more experience and increase my knowledge for future growth and improvement.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
10
10
years of professional experience
1
1
Language
Work History
Acting B2B Solutions Regional Manager
Neoleap
07.2024 - Current
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic network and marketing tactics.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
B2B Solutions Senior Supervisor
Neoleap
01.2024 - 07.2024
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Strengthened cross-functional collaboration, leading to more cohesive teamwork and better overall results.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
Sales Acquisition Supervisor
Neoleap
12.2022 - 01.2024
- Company Overview: Alrajhi bank
- Lead a team of sales professionals to achieve sales targets objectives
- Provide coaching and mentorship to team members to enhance their skills and performance
- Develop and implement sales strategies and tactics to drive revenue growth
- Collaborate with other departments to ensure alignment of sales strategies with over all business objectives
- Foster a positive team culture that encourages collaboration, Innovation, and continues learning
- Strategic partnerships to improve the products and its features
- Partnering up with 3rd party companies
- Keeping with all E-commerce news, updates and events
- Reaching out to all potential clients, either big or small clients
- Follow up with existing clients and maintain a great relationship
- Alrajhi bank
Duty Manager
Muvi Cinema
11.2021 - 05.2022
- Ensuring site day to day smoothly operation
- Checklist & office audit & food safety
- Training and development staff
- Following up and requesting to all Dep
- Ensuring Schedule of all films matched with programming team
- Dealing with baladiah & GCAM
- Mystery shopper & Gust experience & Nil session
- Private booking & event & school booking
Regional Operations Manager
Mhab
08.2020 - 11.2021
- Company Overview: Shrimpshack
- Ensuring branches day to day smoothly operation (Quality Service & stocks & etc.,)
- Development product and employees
- Trucking delivery app order
- To be an area manager in needed to consider yourself as the owner of the company handling branches from the small point to the biggest is your responsibility, control employees' issue and hygiene, complaints and try to improve it, coaching new employees and training them according to the SOP
- Shrimpshack
Area Operation Manager
Daily food
05.2015 - 08.2020
- Company Overview: Maestro Pizza
- Briefing & Training
- Availability of stock & Inventory
- Sales & Planning & Coaching & Company asset
- KPI & SOPʼs & PnL & GOGS & Daily report & weekly & Monthly
- Trucking delivery orders and Delivery Apps
- Ability to lead projects
- Focus on increasing Sales
- Maestro Pizza
Education
Bachelor - Business Administration-BBA- Marketinga
Arab Open University
RiyadhSkills
Teamwork Skills
Microsoft Office App
Communication skills
Negotiations
Strong ability to learn new skills
Research and Analysis
Personnel management
Goals and performance
Vendor management
Systems and software programs
Operational Oversight
Business development and planning
Operations
Strategic planning
Sales expertise
Product and service sales
Consulting
Marketing campaigns
Commercial awareness
Negotiation
Budgeting
Staff recruiting
Leadership skills
Sales and marketing
Timeline
Acting B2B Solutions Regional Manager
Neoleap
07.2024 - Current
B2B Solutions Senior Supervisor
Neoleap
01.2024 - 07.2024
Sales Acquisition Supervisor
Neoleap
12.2022 - 01.2024
Duty Manager
Muvi Cinema
11.2021 - 05.2022
Regional Operations Manager
Mhab
08.2020 - 11.2021
Area Operation Manager
Daily food
05.2015 - 08.2020
Bachelor - Business Administration-BBA- Marketinga
Arab Open University