Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abdullah Al-Bassam

Acting B2B Solutions Regional Manager
Riyadh,01

Summary

Looking for opportunities that will allow me to improve my skills, gain more experience and increase my knowledge for future growth and improvement.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

10
10
years of professional experience
1
1
Language

Work History

Acting B2B Solutions Regional Manager

Neoleap
07.2024 - Current
  • Developed and executed successful business plans that resulted in improved market share and profitability within the region.
  • Boosted brand growth by devising strategic network and marketing tactics.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
  • Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
  • Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
  • Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

B2B Solutions Senior Supervisor

Neoleap
01.2024 - 07.2024
  • Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
  • Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
  • Strengthened cross-functional collaboration, leading to more cohesive teamwork and better overall results.
  • Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.

Sales Acquisition Supervisor

Neoleap
12.2022 - 01.2024
  • Company Overview: Alrajhi bank
  • Lead a team of sales professionals to achieve sales targets objectives
  • Provide coaching and mentorship to team members to enhance their skills and performance
  • Develop and implement sales strategies and tactics to drive revenue growth
  • Collaborate with other departments to ensure alignment of sales strategies with over all business objectives
  • Foster a positive team culture that encourages collaboration, Innovation, and continues learning
  • Strategic partnerships to improve the products and its features
  • Partnering up with 3rd party companies
  • Keeping with all E-commerce news, updates and events
  • Reaching out to all potential clients, either big or small clients
  • Follow up with existing clients and maintain a great relationship
  • Alrajhi bank

Duty Manager

Muvi Cinema
11.2021 - 05.2022
  • Ensuring site day to day smoothly operation
  • Checklist & office audit & food safety
  • Training and development staff
  • Following up and requesting to all Dep
  • Ensuring Schedule of all films matched with programming team
  • Dealing with baladiah & GCAM
  • Mystery shopper & Gust experience & Nil session
  • Private booking & event & school booking

Regional Operations Manager

Mhab
08.2020 - 11.2021
  • Company Overview: Shrimpshack
  • Ensuring branches day to day smoothly operation (Quality Service & stocks & etc.,)
  • Development product and employees
  • Trucking delivery app order
  • To be an area manager in needed to consider yourself as the owner of the company handling branches from the small point to the biggest is your responsibility, control employees' issue and hygiene, complaints and try to improve it, coaching new employees and training them according to the SOP
  • Shrimpshack

Area Operation Manager

Daily food
05.2015 - 08.2020
  • Company Overview: Maestro Pizza
  • Briefing & Training
  • Availability of stock & Inventory
  • Sales & Planning & Coaching & Company asset
  • KPI & SOPʼs & PnL & GOGS & Daily report & weekly & Monthly
  • Trucking delivery orders and Delivery Apps
  • Ability to lead projects
  • Focus on increasing Sales
  • Maestro Pizza

Education

Bachelor - Business Administration-BBA- Marketinga

Arab Open University
Riyadh

Skills

Teamwork Skills

Timeline

Acting B2B Solutions Regional Manager

Neoleap
07.2024 - Current

B2B Solutions Senior Supervisor

Neoleap
01.2024 - 07.2024

Sales Acquisition Supervisor

Neoleap
12.2022 - 01.2024

Duty Manager

Muvi Cinema
11.2021 - 05.2022

Regional Operations Manager

Mhab
08.2020 - 11.2021

Area Operation Manager

Daily food
05.2015 - 08.2020

Bachelor - Business Administration-BBA- Marketinga

Arab Open University

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Abdullah Al-BassamActing B2B Solutions Regional Manager