ABDULLAH AL-MAZYAD
Medina
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work history
Linux system administrator
HARAMAINE AUTHORITY
Medina
10.2024 - Current
- Leading migration of infrastructure from Windows Server to Linux-based systems, enhancing system stability, security, and overall operational efficiency, trained the team and troubleshoots their issues.
- Installed server hardware components, optimized system performance.
- Developed innovative solutions for complex hardware issues.
- Managed server configurations, optimized network performance.
- Managed user accounts for improved network security.
- Linux server home lab
R&D technician
HARAMAINE AUTHORITY
Medinah
07.2024 - Current
- Supervisor MANARAT AL-HARAMAIN ( translate Friday Sermons and lectures in 21 languages) Project
- IPS system project
- WIFI Point-to-Point project
- Enhanced meeting rooms functionality by implementing improved hardware solutions and collaborating with network team to ensure reliable connectivity and performance.
Technical support specialist
HARAMAINE AUTHORITY
Medina, Medina Region
08.2023 - 07.2024
- Reduced average help desk ticket resolution time from 2 days to 3 hours by introducing efficient hardware solutions and training team on effective software tools and troubleshooting processes.
- Mentored help desk team to improve efficiency, reduce response times, and enhance overall user support experience.
- Diagnosed hardware faults, enhancing overall system performance.
- Assisted in deployment of Windows Server Update Services (WSUS) to streamline patch management and reduce help desk ticket resolution time.
Regional manager
KUL ALTHMAR
Medina, Medina Region
01.2019 - 02.2020
- Coordinated with other departments for smooth business operations.
- Identified and developed new business opportunities, expanding existing client bases.
- Complied with and maintained knowledge of government legislation and regulations.
- Represented company and provided supporting evidence in court.
- Managed cash flow and liquidity, mitigating financial risks and ensuring stability.
Supervisor
KUL ALTHMAR
Medina, Medina Region
07.2018 - 01.2019
- Dealt with customer complaints and rectified product and service issues.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Monitored employee attendance records for maintaining discipline within team.
- Worked with maintenance teams to address property maintenance and repair issues.
Education
Diploma - Computer Science Network
Jeddah Institute
Medina, Medina Region 08.2023 - 05.2025
Bachelor of Arts - Islamic studies
Taibah University
Medina, Medina Region11.2022
Skills
- Advanced knowledge of technology
- Governmental policies
- Linux server maintenance
- User administration
- System monitoring tools
- Linux-Based firewalls
- Web server setup
Timeline
Linux system administrator
HARAMAINE AUTHORITY
10.2024 - Current
R&D technician
HARAMAINE AUTHORITY
07.2024 - Current
Technical support specialist
HARAMAINE AUTHORITY
08.2023 - 07.2024
Diploma - Computer Science Network
Jeddah Institute
08.2023 - 05.2025
Regional manager
KUL ALTHMAR
01.2019 - 02.2020
Supervisor
KUL ALTHMAR
07.2018 - 01.2019
Bachelor of Arts - Islamic studies
Taibah University
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