An enthusiastic, detailed-oriented Information Technology professional seeking long term challenging opportunity as an Network Specialist, Application Support Analyst or Support Specialist.
Project: SEMATI, NAFATH, MNV, BALLIGHNY, MADEEN, MANAFTH and IAM OTP
- Analyze/Fix the JSON code for the received service issues both in
production and test environments, reassign it to the developer or
network team if required.
- Monitoring/logging the service downtime.
- Provide the client with test data to be used in their SIT environment
once required.
- Using Postman tool to test some service requests and invoke others
in the service test environment.
-Involved in all testing procedures and wrote test cases and scenarios for development team.
- ITIL V3 - 2019
- vmware (NXS) - 2019