Abdullah Al-Shayie
Riyadh
Summary
Proven track record in enhancing office efficiencies and client satisfaction at SABIC through expert data management and exceptional customer service. Leveraged Microsoft Excel skills and administrative support to streamline operations, achieving a significant improvement in data accuracy and client relations. Demonstrated strong communication and computer skills in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Administrative-assistant
SABIC
11.2011 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
Recruiter
Alrajhi Investment Company
11.2009 - 11.2011
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Developed and implemented plans to improve recruitment process.
Development Assistant
Bahri Company
01.2007 - 11.2009
- Managed donor acknowledgment process, ensuring timely recognition of contributions and building strong relationships.
- Participated in strategic planning sessions with development team members, contributing to long-term goals and objectives.
- Conducted thorough prospect research, identifying new funding opportunities for organizational growth.
- Completed projects in alignment with target deadlines and financial objectives.
Administrative Assistant
Advanced Electronics Company
02.2002 - 01.2007
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in creating comprehensive documentation for all databases.
Education
BBA - Business Administration
King Abdulaziz University
Jeddah, Saudi Arabia05.2012
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Excel & Macros
- Software Development
- Data Analyst
Timeline
Administrative-assistant
SABIC
11.2011 - Current
Recruiter
Alrajhi Investment Company
11.2009 - 11.2011
Development Assistant
Bahri Company
01.2007 - 11.2009
Administrative Assistant
Advanced Electronics Company
02.2002 - 01.2007
BBA - Business Administration
King Abdulaziz University
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