Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Abdullah Alahmadi

Jubail

Summary

Joining a professional work environment that enables me to develop my skills ,gain experience and benefactive and productive member to achieve success and contribute to the development of the workplace

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Office Supervisor

Receptionist Jobs
01.2024 - Current
  • Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
  • Created, prepared, and delivered reports to various departments.
  • Coached employees through day-to-day work and complex problems.
  • Maintained accurate financial records, including daily reports on sales transactions, cash drawer balances, and room charges.
  • Conducted regular performance evaluations for front office staff to foster professional growth and development opportunities.

Acting Supervisor

Holiday Inn JIC
01.2023 - Current
  • Workplace/Company

Front office

IHG Holiday inn & suites
02.2022 - Current
  • Specialized in opera property manager system (PMS)
  • Respond to guest in inquiries to develop strong relationship via Email / Telephone and maximize revenue opportunities
  • Upselling and promoting hotel amenities
  • Attending team briefing and meetings to anticipate guest needs and experience
  • Championing the guest courtesy call to enhance and maintain the guest heartbeat score for the hotel


Education

Diploma -

Travel & Tourism
08.2021

Skills

  • Excellence customer service
  • Time management
  • Teamplayer
  • Strong communication
  • Attention to details
  • Multitasking
  • Adaptability

Certification

  • English certificate
  • Certificate in Fundamentals of Event Management
  • Airline reservation & ticketing agent certificate
  • Saudi Hospitality Certificate
  • Executive Secretary Certificate
  • Frontline Performance Group (02/24 - 03/24)
  • Frontline Performance Group ( 07/24 - Present)
  • Six Sigma Yellow Belt
  • Leadership Fundamentals
  • introduction to tourism - industry management

Languages

English
Intermediate
B1
Arabic
Proficient
C2

Timeline

Front Office Supervisor

Receptionist Jobs
01.2024 - Current

Acting Supervisor

Holiday Inn JIC
01.2023 - Current

Front office

IHG Holiday inn & suites
02.2022 - Current

Diploma -

Travel & Tourism

Similar Profiles

CREATE PROFILE
Abdullah Alahmadi