Abdullah Al Ahmed
Qatif
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Al Motawaa company
Dhahran
02.2014 - 07.2016
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Reviewed completed work to verify consistency, quality and conformance.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Coached staff members to develop long-term career goals.
- Maintained positive working relationship with fellow staff and management.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Assessed company operations for compliance with safety standards.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Set specific goals for projects to measure progress and evaluate end results.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Monitored operations and reviewed records and metrics to understand company performance.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Worked closely with human resources to support employee management and organizational planning.
- Implemented strategies to take advantage of new opportunities.
- Analyzed key performance indicators to identify effective strategies.
- Organized client meetings to provide project updates.
- Determined consumer needs to provide products and services appealing to larger market.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Audited company's legal documents to verify compliant policies and procedures.
- Analyzed company's expenditures and developed financial models.
Education
Bachelor of Science - Criminal Justice
Indiana State University
Terre Haute, Indiana, United States Of Americe 05.2022
Skills
- Processes and Procedures
- Quantitative Skills
- Experience in Leadership
- Program Evaluation
- Content Management Expertise
- Planning & Organizing
- Computer Skills
- Friendly, Positive Attitude
- Training & Development
- Flexible Schedule
- Maintenance & Repair
- Good Work Ethic
- People Skills
- Team Management
- Organizational Skills
- Conflict Resolution
- First Aid/CPR
- Data Management
- Microsoft Office
- Supervision & Leadership
- Active Listening
- Team Building
- Relationship Building
- Critical Thinking
- Problem Resolution
Languages
Arabic
First Language
English
Advanced
C1
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new program that significantly impacted efficiency and improved operations.
Certification
- Certified Hazardous Materials Manager
- Certified Safety Professional
Additional Information
Internship
- 60 hour Internship in Terre Haute Police Department 2021
- 120 hour internship in Terre Haute Sheriff Department 2022
Training Courses
- Microstation Art Design 2009
- Microsoft Windows / Word/ PowerPoint / Excel / Internet Explorer/ 2009
- Heart Saver/ FA / CPR / AED 2016
- English Language Courses 2017
- Mental Flexibility in Dealing with the Pressure caused by the home Insulation course – 2020 Saudi Patient Safety Center
- Positive thinking skills: five-day course – 5 hours – Raeed Institute KSA
Cyber Security: Twenty-day-course 40 hours – Awtan training Institute KSA - First Mental Aid of Crises: 3 Hours Training Course of – Najran University
- Let’s Brake the Chain of COVID – 19 Infection – The Mohammed Bin Rashid University 2020 of Medicine and Health Sciences
- Training of Trainers online course, 30 hours for 6 days. 2021 Occupational Safety and Health Administration
- Construction Industry Regulations 30 hours 2019 OSHA Education Center at Indiana State University
Timeline
Supervisor
Al Motawaa company
02.2014 - 07.2016
Bachelor of Science - Criminal Justice
Indiana State University
Similar Profiles
Ashraf ElshamyAshraf Elshamy
Senior Project Manager at Experience Al Rashid Trading & Contracting Company (Closed Joint Stock Company) logo Al Rashid TradSenior Project Manager at Experience Al Rashid Trading & Contracting Company (Closed Joint Stock Company) logo Al Rashid Trad
ALI ALSALAMIALI ALSALAMI
Administrative Specialist at Maneef Amer Al Maneef Al Nahdi CompanyAdministrative Specialist at Maneef Amer Al Maneef Al Nahdi Company
HUSSAM ABDULLAH ALSHAIKHHUSSAM ABDULLAH ALSHAIKH
Administrative Assistant at Al Maskan Al Raye' Contracting CompanyAdministrative Assistant at Al Maskan Al Raye' Contracting Company