Abdullah Alamri
Jeddah,KSA
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work history
Station supervisor
J&T Express LLS Saudi
Jeddah, Mecca Region
2022.02 - Current
- managing shelf operations and ensuring inventory preparedness for next steps including rescheduling or client returns
- Delivered top-quality customer service to all clients and deliver the smile not only deliver orders
- Keep the T-7 on the top for the VIP client to achieve our monthly goal
- Attended to delivery cars and make it all time cleaned every day
- Send the courier to the correct areas as how match orders they have
- Took action to assist in event of emergencies or accidents.
- Formulate a strategic plan for next day to guarantee seamless work completion without interruptions.
- Optimised work processes, resulting in increased productivity levels.
- Ensure daily that all couriers fulfil deposit obligations.
Team leader
Amazon
Jeddah, Mecca Region
2017.05 - 2022.05
- Led shifts and motivated team to get good performance.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Led performance reviews and tailored employee feedback to facilitate professional development.
Education
High School Diploma - scientific
Al fudhail Bin Eyadh
2009.01 - 2011.04
Skills
- GPS navigation all areas of Jeddah even the remote areas and village's
- accident response Emergency and deal with it immediately
- Multilingual - English Medium to high
- Full knowledge of using programs of Microsoft office and received and send emails
- Team building from the zero, and Make performance improve of the employees day by day
- Time management and Inventing ways to reduce working hours with professional shortcuts
Languages
English
Upper intermediate
Arabic
Proficient (C2)
Personal Information
Timeline
Station supervisor
J&T Express LLS Saudi
2022.02 - Current
Team leader
Amazon
2017.05 - 2022.05
High School Diploma - scientific
Al fudhail Bin Eyadh
2009.01 - 2011.04