Accomplished Professional in SAP, Disaster Recovery, and PMO Management.
Specializing in Strategic IT Solutions | SAP Implementations | Disaster Recovery | PMO Leadership.
Experienced in Program Management, Strategic Planning, and PMO Leadership, driving IT solutions that align with business objectives. Skilled in SAP implementations, compliance standards, disaster recovery, and change management. Proven ability to manage budgets, foster collaboration, and ensure quality assurance while delivering innovative, resilient, and efficient solutions.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
Work history
Program Manager
AXS, ZATCA
Riyadh
01.2024 - Current
Lead critical initiatives to ensure business continuity and resilience. Role encompasses management of five key projects: Establishing DR Office, Managing DR Drills, System Migration, Building New DR Setups, and Developing Active-Active DR and Automation setups. Key responsibilities include:
Establishing DR Office: Spearheaded creation of robust Disaster Recovery Office, establishing governance frameworks, policies, and procedures, achieving 100% alignment with organizational and regulatory requirements.
Managing DR Drills: Directed over 100 disaster recovery drills annually, testing recovery strategies for 50+ critical applications, achieving 98% success rate in meeting recovery objectives.
System Migration: Oversaw seamless migration of 15+ critical systems, reducing downtime by 30% during transitions and ensuring 100% compliance with disaster recovery protocols.
Building New DR Setups: Designed and implemented 20+ disaster recovery setups, enhancing recovery capabilities for key systems and reducing recovery time by up to 40%.
Developing Active-Active DR and Automation: Led development of active-active disaster recovery setups for 12 major systems, reducing recovery time objectives (RTO) from 4 hours to under 1 hour and increasing system resilience by 50%.
Stakeholder Collaboration: Coordinated with 20+ IT and business units and external vendors to integrate disaster recovery plans across all areas, ensuring 100% alignment and readiness.
Crisis Communication: Acted as central point of contact during 15+ major incidents, enabling efficient communication and coordination among 30+ stakeholders, resulting in minimized downtime and disruption.
Compliance and Continuous Improvement: Ensured adherence to industry standards and regulatory requirements, reducing audit findings by 80% and continuously enhancing organization's disaster recovery capabilities.
SAP Project Delivery Manager
NTech, AKIO
Riyadh - Jeddah
11.2018 - 01.2025
SAP ERP Program Leadership: Successfully led and executed large-scale SAP ERP program encompassing S/4HANA, SuccessFactors, Vistex, Extended Warehouse Management (EWM), and Advanced Track and Trace for Pharmaceuticals (ATTP).
Go-Live Expertise: Ensured seamless transitions and implementations during multiple go-live events, minimizing downtime and achieving 98% user adoption within first month.
SAP PMO Establishment: Established and managed robust SAP Project Management Office (PMO), streamlining governance and enhancing project delivery efficiency by 30%.
IoT Solutions Development: Contributed to development and integration of Internet of Things (IoT) solutions, enhancing operational efficiency and connectivity across systems.
Program Phases and Governance: Managed full program phases, including fitting processes into SAP Best Practices, addressing incidents, implementing changes, and overseeing User Acceptance Testing (UAT).
Data-Driven Decision-Making: Promoted transparency through daily program support reports and provided actionable insights with periodic reports, supported by robust Management Information System.
Strategic Reporting: Facilitated informed decision-making by delivering comprehensive, data-driven insights to stakeholders, ensuring alignment with organizational goals.
SAP Project Manager
Sulaiman Bin Abdul Aziz Al Rajhi Charitable Foundation
Riyadh - Exit 15
11.2013 - 11.2018
SAP Award for Quality (2018): Led project recognized and awarded by SAP in 2018 for outstanding quality in implementation and alignment with SAP standards.
SAP HCM: Implemented and managed Human Capital Management processes for 200+ employees, including personnel administration, appraisals, organization management, time tracking, travel, and payroll, improving efficiency by 20% across HR operations.
SAP Fiori: Implemented Employee Self-Service (ESS) and Manager Self-Service (MSS) functionalities through 15+ Fiori apps, increasing user adoption by 25% and streamlining HR workflows.
SAP Business One: Implemented end-to-end solutions covering purchasing, virtual inventory, financials, and banking for portfolio of 20+ small and medium-sized enterprises, enhancing process accuracy by 30%.
Project Alignment: Implemented projects in alignment with SAP recommendations and standards, resulting in 100% successful audits and seamless integration with existing systems.
Leadership and Coordination: Directed cross-functional teams of 30+ members, implemented collaboration strategies with stakeholders from 10+ departments, and managed vendor relationships to ensure on-time delivery of 25+ projects, achieving 95% on-time delivery rate.
Communication and Project Management: Implemented proactive communication channels with stakeholders and applied project management methodologies to minimize risks, reducing delays by 15% across all projects.
Communication & IT Engineer
Global Beverage Company
Riyadh - Second Industrial City
09.2013 - 11.2015
SAP Landscape Installation: Led installation of SAP landscape at GBC Company, establishing solid foundation that improved system efficiency by 25%.
Process Alignment: Aligned GBC Company’s processes with SAP best practices, optimizing effectiveness and ensuring compliance with industry standards.
Workflow Optimization: Designed and improved workflow processes, streamlining operations and reducing process bottlenecks by 30%.
SAP Basis Management: Managed SAP Basis tasks, implementing reliable backup and recovery methods that enhanced system stability and minimized downtime.
Vendor Partnerships: Established strong partnerships with external SAP vendors, ensuring top-notch support and timely resolution of technical issues.
Change Management and Process Enhancement: Proactively addressed new requests and changes, driving process enhancements that improved response time by 20% and elevated operational efficiency.
Education
Bachelor degree of engineering - Electrical Engineering -Communication &Electronics
KSU
Riyadh
Skills
Driving Strategic Business
Delivering Comprehensive IT Solutions
Project Management
SAP understanding
Best practices and standards
Quality Assurance
Opportunity and issue management
Compliance understanding
Change management
Critical evaluation
Key Achievements
Successfully established the Disaster Recovery (DR) Office for the ZATCA Authority, implemented DR setups for over 20 systems, transitioned 12 applications to an active-active configuration, automated disaster recovery operations for 20 systems, and conducted over 100 successful system tests for the first time.
Orchestrated a seamless AKIO Mega SAP ERP Program Implementation using the SAP Activate methodology, encompassing SAP S/4HANA, SuccessFactor, SAP Vistex, SAP EWM, and SAP ATTP.
Orchestrated a seamless AL Rajhi Charitable Foundation SAP ERP Implementation in ECC SAP HCM Project and SAP Business one Project.
Orchestrated a seamless Global Beverage Company (GBC) SAP ERP Implementation in SAP ERP ECC HCM, FI, CO, SD, MM, PP, LE and QM.
Identified and implemented process improvements, enhancing the overall effectiveness and efficiency of SAP implementations.
Timeline
Program Manager
AXS, ZATCA
01.2024 - Current
SAP Project Delivery Manager
NTech, AKIO
11.2018 - 01.2025
SAP Project Manager
Sulaiman Bin Abdul Aziz Al Rajhi Charitable Foundation
11.2013 - 11.2018
Communication & IT Engineer
Global Beverage Company
09.2013 - 11.2015
Bachelor degree of engineering - Electrical Engineering -Communication &Electronics