Abdullah Albakr
Riyadh
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Development Specialist
General Dynamics land system
11.2023 - Current
- Assesses potential new markets, evaluates business opportunities, and develops strategies for targeting potential customers
- Establishes standards governing lead generation, prospect contact and follow-up, and opportunity qualification
- Develops strategies for assessing customer needs and positioning the organization's products or services as potential solutions
- Tracks business development activities and reports on results to management
- Maintains an ongoing level of engagement with key clients and builds trusting relationships with new & existing customers
- Supports strategies for establishing partnerships with customers for specific products and programs building company strengths, identifying potential new markets and business opportunities increasing share of market and obtaining a competitive position in the industry
- Supports development of business partnerships and acquisition shaping
- Works closely with internal departments, such as marketing and engineering, and external partners and allies in support of development and implementation of the organization's objectives and future procurement strategies, strategic plans, orders forecast and business models through analyzing and research
- Supports budget, trend, and consumer analyses
- Tracks hopper opportunities supporting future business growth
Regulatory Affair
Becton Dickinson & Co
03.2020 - 11.2023
- Supported importation activities through efficient document management for local authority approvals; negotiated with these authorities, ensured quality standards and strict deadline adherence
- Successfully completed a business continuity project saving a market share worth USD115 million
- Coordinated administrative tasks for registration and tender requests and reviewed marketing materials for compliance with regulatory requirements
- Management Skills: Led, coached, and developed team for optimal department performance
- Participated in recruitment, talent identification, and team building
- Reviewed and evaluated reports against checklist requirements
- Managed operations to meet Standard Operating Procedures (SOPs), identified departmental gaps for performance enhancement, and developed guidelines for consistent evaluation of sector's investment plans
- Communication: Communicated to the global manufacturers to ensure the right paperwork
- Represented department in workshops and authorities meetings as required
- Informed the local and global team by any new or change regulations
Product Specialist
Saudi Health Services
02.2019 - 01.2020
- Develop and manage customer account plans, focusing on profiling, market share, competition, and telehealth value opportunities
- Address customer issues by identifying trends, implementing solutions, and suggesting strategies to prevent future concerns
- Integrate and align & achieve sales plans & sales objectives for assigned customers and prepare action plans for effective search of sales leads & prospects within assigned sales accounts
- Led in-depth research on market targets, competitors & industry trends and contribute to building marketing strategies
- Responsible for Ventilator, Patient Monitor, defibrillator, Vital sign, and ECG devices
- Meet or exceed sales goals & budget as assigned by Sales Management, Close and grow sales through professional communication and interaction with current and potential customers
- Attend and participate in conferences exhibitions, and other marketing events
- Manage expenses as per corporate policy
- Communicate market requirements and market data with marketing and sales teams
Education
Bachelor of Science - Biomedical Engineering
University of Rhode Island
12.2018
Skills
- International and effective, Interpersonal skills, Business Development, communication, Front end (HTML, CSS, java, script), Influencing and negotiating, Presentation & Sales Skills, Project Management, Quality Management,3D and design software, (AutoCAD, Blender), Networking & Communication, digital transformation, Consulting, Account Management, Business Planning, healthcare, customer satisfaction, sales strategies, key performance indicators, communication techniques, business administration, account-based marketing, return on investment, strategic direction, Customer Engagement, thought leadership, microsoft products, Customer Insights, Value Proposition, business value, business cases, recovery plans, Upselling, Innovation Management, Leadership Development, prioritization, Listening, build relationships, Customer Success, Decision making, cross-selling, sales organization, retail, Sales Excellence, Strategic Vision, CRM, Enterprise Applications, ERP, enterprise resource planning, project management skills, Implement best practices, information technology, performance metrics, agile, customer relationship management, relationship management, ability to collaborate, customer relationship, analytical, ethical, risk management, change management, financial principles
Certification
- DESIGN THINKING AND INNOVATION - Harvard Business School - Dec2023
- PMI - Dec2020
Languages
English (Fluent), Arabic (Native)
Timeline
Business Development Specialist
General Dynamics land system
11.2023 - Current
Regulatory Affair
Becton Dickinson & Co
03.2020 - 11.2023
Product Specialist
Saudi Health Services
02.2019 - 01.2020
Bachelor of Science - Biomedical Engineering
University of Rhode Island