ABDULLAH ALBAQAMI
Riyadh
Summary
Driven Technical Operations Manager with proactive approach to problem-solving and team leadership. Skilled in project management and process optimisation, with strong abilities in communication and stakeholder engagement. Committed to delivering operational excellence and driving continuous improvement to achieve organisational goals.
Overview
7
7
years of professional experience
Work history
Technical operations manager
Presidency of state security
Riyadh
2023.03 - Current
- Monitored budget expenditure, maintaining fiscal discipline in operations.
- Facilitated smooth workflow by resolving all hardware issues promptly.
- Managed software development processes to meet project objectives.
- Maintained hardware and software components to guarantee optimal performance.
- Maintained system security through regular testing and servicing.
- Analysed system and software requirements to meet operational needs.
- Assessed system performance to advise on possible updates and improvements.
- Assisted in the development of company-wide cybersecurity policies, ensuring compliance with regulations.
- Closely monitored network traffic patterns; identified suspicious activities promptly.
- Researched latest cybersecurity trends and technologies to keep firm's defences cutting-edge.
- Researched market for new cybersecurity technologies and design tests to evaluate.
Ground safty officer
Presidency of State Security
Abha
2021.06 - 2023.02
IT officer
Presidency of State Security
Abha
2018.11 - 2021.05
- Installed new hardware, enhanced overall performance of systems.
- Implemented robust security measures for safeguarding sensitive information.
- Handled technical queries, improved customer satisfaction level.
Education
Bachelor of Science - Computational Science
Umm Alqura University
Makkah 08.2018
Skills
- Decision-Making expertise
- Technology roadmapping
- Effective vendor relationship handling
- Information security expertise
- Technical project management
- IT systems support
- IT department leadership
- IT staff leadership
- End user support
- Cybersecurity principles
- Cybersecurity protection measures
- Software development understanding