Abdullah Albaz
Riyadh,Saudi Arabia
Summary
A detail oriented individual seeking a position to incorporate my educational background in finance and investment. Attentive administrative team member organised in managing enquiries and documents. Prompt in handling communications and developing resolutions for diverse concerns. Thorough and detail-oriented in following procedures.
Overview
2
2
Languages
9
9
years of professional experience
Work history
Administrative officer-supply chain
Sarh studies for administrative consulting
Riyadh , Saudi Arabia
2025.10 - Current
- Streamlined processes with proactive problem-solving abilities.
- Organized monthly reports to maintain record accuracy.
- Delegated work effectively amongst team members; encouraged shared responsibility and teamwork.
- Managed end-to-end tendering process, including preparation, issuance, evaluation, and award of tenders.
- Prepared tender documents, RFQs/RFPs, scope of work, specifications, and commercial requirements.
- Ensured tendering activities complied with company policies, procurement procedures, and contractual requirements.
Sales administrative officer
Almarai company
Riyadh, Saudi Arabia
2024.06 - 2025.07
- Calculated bills for customer orders, collected fees and updated tracking system with new totals.
- Organised filing system for important and confidential office documents.
- Answered phone calls and emails for management team during busy periods.
Customer service associate
Amazon
Riyadh
2024.02 - 2024.03
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Assisted with day-to-day operations of facility, including scheduling and customer service.
- Served as main point of contact for customers, providing high levels of customer service to maximise sales potential.
Customer Service Representative
Al Bilad Bank, Enjaz Center
Riyadh, Ar Riyad
2023.04 - 2023.11
- Processed debit and credit card and electronic check payments.
- Receiving and responding to all queries related to bank transfers: Western Union, SWIFT, Transfast, SADAD payments, and Fraud cases.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
- Completed thorough documentation in for each enquiry.
Co-Op Trainee
Ministry Of Finance
Riyadh, Ar Riyad
2022.06 - 2022.09
- Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.
- Compiled statistical data after each month-end closing.
- Create and enter budget formulas using Oracle and Microsoft Excel.
Financial Investment Trainee
HUAWEI Technologies Company
Riyadh, Ar Riyad
2018.01 - 2018.06
- Evaluated financial performance of investments, acquisitions and other business opportunities to provide strategic recommendations.
- Collected data from other divisions to support quarterly forecasts.
Education
Bachelor In Finance And Investment - Finance
Imam Mohammed Bin Saud University
Riyadh, Saudi Arabia2022-12
Skills
- Complaint resolution
- Report preparation
- Creative problem solving
- Strategic sales knowledge
- Administrative support
- Customer Service
- Invoice processing
- Customer relations
- Problem-solving
- Data Entry
- Call centre experience
Custom
Abdullah Abdulelah Albaz,
Riyadh, Albazabdullah50@gmail.com, +966505176217
Personal Information
Languages
Arabic
Native
English
Proficient
C2
Timeline
Administrative officer-supply chain
Sarh studies for administrative consulting
2025.10 - Current
Sales administrative officer
Almarai company
2024.06 - 2025.07
Customer service associate
Amazon
2024.02 - 2024.03
Customer Service Representative
Al Bilad Bank, Enjaz Center
2023.04 - 2023.11
Co-Op Trainee
Ministry Of Finance
2022.06 - 2022.09
Financial Investment Trainee
HUAWEI Technologies Company
2018.01 - 2018.06
Bachelor In Finance And Investment - Finance
Imam Mohammed Bin Saud University