Abdullah aldowairej

• Proven track record of leading and managing all aspects of Business Continuity (BC) programs, including:
• Strategic Planning: Participation in defining and structuring BC strategy and roadmap,
• Implementation: Implementing, managing, operating, and maintaining business continuity and BCM Maturity Assessment Programs based on international standards, conducting
  Standards Expertise: Deep knowledge of ISO 22301, BS 11200, ISO 31000, and CITC Framework.
• Documentation Management: Creation, update, and control of BC documented information (e.g., BC Policy, Framework, BIA, RA, Recovery Strategy, BCP templates, and processes).Experience in DR techniques, data backup and restoration procedures, and disaster recovery site operations.
• Certification and Audit: Leading ISO 22301 certification projects and managing surveillance audits.
• knowledge of industry regulations or standards related to BC/DR and Resiliency , ensured regulatory compliance by aligning company policies with industry best practices and guidelines.
• lead the development of Business Continuity Management and Crisis Management dashboard digitization to centralize and enhance monitoring and reporting across STC
  This dashboard is intended to provide comprehensive and timely insights, facilitate efficient resource allocation, and enable swift decision-making, ultimately strengthening stc's resilience and adaptability
• Collaboration: Coordination with business and functional units to build and maintain service and process catalogues.
• Reporting: Providing management with regular (quarterly) BC reports (e.g., Management Review reports, KPI performance)
• Strengthened relationships with key stakeholders through effective communication of business continuity strategies and objectives.
• Directed cross-departmental teams in creating customized contingency plans for each functional area, improving overall organizational agility.
• Developed metrics for evaluating the effectiveness of business continuity programs, allowing for continuous improvement efforts.
• Passionate about learning and committed to continual improvement.
• ability to effectively present BC plans and recommendations to stakeholders.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• ability to make sound decisions under pressure, especially during disruptions.
• Developed strong organizational and communication skills through coursework and volunteer activities.

• Designed and maintained financial models to identify and measure risks.
• Implemented robust compliance measures to adhere to regulatory requirements while managing client assets effectively.
• Participated in internal committees focused on improving firm-wide policies, leading discussions on best practices in portfolio management.
• Optimized asset allocation for improved returns with thorough market research and analysis.
• Reduced risk exposure by monitoring market developments and adjusting investment strategies accordingly.
• Strengthened client relationships, conducting regular meetings to review portfolio performance and address concerns.
• Analyzed business processes to identify cost savings and operational efficiencies.
• Collaborated with C-level executives and stakeholders to develop long-term financial plans.
• Supported financial director with special projects and additional job duties.
• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
• Ensure that progress, at an individual and portfolio level, is regularly monitored against its baseline using agreed dashboards and KPIs
• Track portfolio level benefits realization
• Ensure that portfolio management processes and decisions are aligned to the financial management cycle
• Ensure a consistent and effective mgmt. of risks at program portfolio level
• Provide a coordinated approach to stakeholder engagement and communication
• Analyze portfolio performance deviations, associated risks and issues, and provide an integrated view for insights and decision making
• Coordinate and attend decision making events including executive and senior management meetings
• Loop back to other stakeholders such as TSA to provide relevant insights for strategic refreshes
• Help fill an existing gap in STC Tech & Ops strategy execution with relation to:

-Monitoring execution

-Advising on strategy execution

• Align STC Tech & Ops portfolio components execution with the market best practices, e.g. PMI Standards, ISO Standards.
• Standardize assessment and method to guarantee efficiency and growth.

• Exercised leadership capabilities by successfully motivating and inspiring others.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Resolved problems, improved operations and provided exceptional service.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Proved successful working within tight deadlines and a fast-paced environment.
• Applied effective time management techniques to meet tight deadlines.
• Passionate about learning and committed to continual improvement.
• Demonstrated leadership skills in managing projects from concept to completion.
• Gained extensive knowledge in data entry, analysis and reporting.
• Excellent communication skills, both verbal and written.
• Preparation of business cases with ROI justification for investments. Manage budget and forecast; track invoices, assets, capital and expenses. Drive process improvement increase end user satisfaction and reduce costs by leveraging internal and external partners
• Coordinate negotiation, selection, management, scope of work of vendors and service providers. Manage third party vendor performance and ongoing integration across multiple systems and providers
• Directly leads and supervises staff, including interviewing, hiring, coaching, planning, assigning, and directing work. Includes training, development, recognition/rewards, assessing performance, and mutually working with team members to implement action plans that ensure exceed expectations
• Excellent communicator; very good technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structure
• Experienced in Team Building, Resource Managing, Resource Evaluation, Experience in Vendor Management (Vendor Evaluation, Vendor Selection, Interaction with vendors)
• Experienced participate in RFP Evaluation Process, Vendor Management, Vendor Evaluation
• Experienced in delivering the IT Applications, primarily with Project & Portfolio Management Applications (MS EPM, HP PPM), Risk Management Tools (eGRC) & other web technologies (Web Methods, ADF)
• Experience in formulating Business case, Program Charters, Program Road Map, Master schedules & all the program management plans as per the PMI processes.

• Conducted system analysis and implementation to maintain and improve computer systems.
• Communicated and explained business requirements to team members to understand and implement functional demands.
• Completed software updates and assessed security patches for optimized computer use.
• Configured, installed, and upgraded SQL databases.
• Implemented networking and server changes to meet client budgets and needs.
• Delivered helpdesk service and support to customers.
• Resolved issues related to operational components for LAN, WAN and voice systems.
• Created flowcharts, diagrams and other documentation.
• Tested and analyzed equipment design and performance feasibility to determine potential ROI.
• Designed high availability strategies to minimize downtime during critical systems outages or disasters recovery scenarios.
• Managed use of various types of databases and configured, installed and upgraded new ones.
• Created system design models and specifications to support system programmers and development teams.
• Collaborated with executive team to define business requirements and systems goals.
• Supported system users, educating employees on troubleshooting and problem-solving protocols.
• Suggested system updates or changes after conduct in-depth technical reviews.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Performed cost-benefit and ROI analyses for proposed systems.
• Managed multiple vendor relationships, negotiating contracts to secure cost-effective hardware and software solutions.
• Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
• Improved and deployed billing automation, accounting and real-time reporting and analytics capabilities.
• Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
• Educated stakeholders on data protection tactics to reduce breaches.
• Installed system updates to address vulnerabilities and reduce security issues.
• Improved systems with addition of new features and infrastructure.
• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
• Created detailed documentation for both internal reference and client-facing presentations, improving communication between stakeholders.
• Defined and documented scope of projects for distribution to team