ABDULLAH AL EID
Anak, Eastern province
Summary
Seeking a position as an IT system network engineer. Proficient in installation, configuration, and maintenance of IT firms. Strong knowledge of networking.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Engineer
Yokogawa middle east & africa b.s.c
01.2021 - 04.2023
- Responsible to secure Customer Satisfaction by providing prompt Services
- Accountable for effective technical support to recover from System failures and preventative maintenance
- Proactive sales promotion of services and spare parts to customers
- Responsible for follows up and closing of customer service issues
Telephone Technician
Al-hajri Oversea
08.2016 - 01.2017
- Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
- Test installed telephone systems to locate transmission faults
- Repair or replace defective and damaged telephones, wires, and associated equipment
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
Bachelor degree - Network and Communication Engineer
Applied Engineering College
Riyadh, Saudi Arabia06.2020
Associate degree - IT Technical support
College of Technology
Al Qatif, Saudi Arabia05.2016
Skills
- Excellent problem-solving
- Break down technological processes and deliver clear, step-by-step instructions
- Commitment to providing exceptional customer service
Certification
- CCNA
- IELTS
- Microsoft Apps
Languages
English
Personal Information
Title: IT and Network Engineer
Timeline
Service Engineer
Yokogawa middle east & africa b.s.c
01.2021 - 04.2023
Telephone Technician
Al-hajri Oversea
08.2016 - 01.2017
Bachelor degree - Network and Communication Engineer
Applied Engineering College
Associate degree - IT Technical support
College of Technology
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