Abdullah Alessa
General Manager
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
General Manager Administration
Competent Coffee Cherry
Medina
05.2021 - Current
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Introduced new methods, practices and systems to reduce turnaround time.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
Internship
Madinah Development Authority
Medina
06.2020 - 09.2020
- Analyzed problems and worked with teams to develop solutions.
- Assist in setting up a platform for the internal communications unit.
- Communicate with the marketing officials in the companies and convince them to make a special discount for the employees of the Madinah Development Authority.
- Collected, arranged and input information into database system.
Education
BBA - Management Information Systems
Taibah University
Medina 09.2016 - 10.2020
Skills
Financial Management
Budgeting
Operations management
Staff training/development
Contract Management
Recruitment
Deadline-oriented
Efficient multi-tasker
Teamwork
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 13 staff members.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Timeline
General Manager Administration
Competent Coffee Cherry
05.2021 - Current
Internship
Madinah Development Authority
06.2020 - 09.2020
BBA - Management Information Systems
Taibah University
09.2016 - 10.2020