Abdullah Alghadeer

• Lead initiatives to enhance the end-to-end guest journey, ensuring a seamless and elevated travel experience.
• Collaborate with cross-functional teams to implement customer-centric strategies that drive satisfaction and loyalty.
• Analyze customer feedback and operational data to identify pain points and develop targeted improvement plans.
• Oversee key guest experience touchpoints, including airport services, onboard experience, and digital interactions.
• Work closely with internal stakeholders to align guest experience enhancements with commercial objectives.
• Develop and implement guest experience KPIs, ensuring continuous monitoring and improvement.

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Participated in team projects, demonstrating ability to work collaboratively and effectively.
• Acted as team leader in group projects, delegating tasks and providing feedback.
• Worked effectively in fast-paced environments.
• Managed more than 22 international routes with 900M SR revenue generation.
• Effectively monitored more than 14 K yearly flights.
• Achieved 29 % revenue growth through higher seat utilization and solid levels of yield.

• Executed pricing & revenue strategies through the use of revenue management systems.
• Developed pricing and distribution strategies to maximize revenue figures.
• Reviewed and analyzed previous revenue reports to create budget to spot potential revenue opportunities in future.
• Managed more than 13 international routes with 500M SR revenue generation. •
• Effectively monitored more than 10K yearly flights.
• Achieved 16% revenue growth through higher seat utilization and solid levels of yield.
• Investigated system issues and implemented resolutions to reduce downtime

• • Analyzed market situation and act accordingly to develop and execute proper action plans.
• • Provided standard and ad-hoc reporting for variety of departments and levels within company.
• • Bench-marked and monitored pricing strategies versus competitions.
• • Maintained fare-code structure and assisted in loading schedules and capacity under commercially agreed policy.
• • Managed 6 international routes with 300M SR revenue generation. •
• Effectively monitored more than 6K yearly flights.
• • Achieved 9% revenue growth through higher seat utilization and solid levels of yield.

• Supervised production workers to determine problematic areas and implement solutions for optimized production.
• Collected and organized data for use in key decision-making.
• Reviewed and revised production schedules and engineering specifications.
• Designed labor utilization standards to balance worker efficiency with employee satisfaction, increasing overall productivity and satisfaction.
• Analyzed information regarding current production, future needs, and costs.
• Identified problems and recommended new processes to improve efficiency and reduce costs.

• Had opportunity to get raining rotation . Training included several departments starting with Data analytical, Accounting and Water filtration which is main core of graduation project)

• Training with feasibility study team to study business opportunities.