Abdullah Alghamdi
Riyadh,Saudi Arabia
Summary
Successful management professional with experience in managing multi-site operations and leading teams with developing and implementing successful business strategies and achieving revenue and profitability goals.
Having solid background in retail operations and customer service. Skilled in identifying and leveraging new business opportunities and implementing process improvements. Manages multiple locations and teams while achieving sales goals and improving customer satisfaction.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Senior Region Manager
Adnoc Distribution
Riyadh, Saudi Arabia
03.2023 - Current
- Developed accurate sales forecasts for improved strategic planning.
- Facilitated staff training, resulting in better customer service.
- Boosted department efficiency by streamlining operational processes.
- Enforced safety regulations to reduce workplace accidents.
- Supervised project timelines for timely completion.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Translated top management directives into actionable front-line policies and implemented changes with staff.
- Implemented cost reduction measures, reduced overhead expenses.
- Handled negotiations with landlords and tenants to meet company needs.
- Managed property portfolios, ensuring efficient operations.
- Secured high occupancy rates through effective marketing strategies.
- Optimised rental income whilst maintaining fair pricing for tenants.
Regional Operations Manager
NAFT Services Company
Riyadh, Riyadh Region
10.2021 - 02.2023
- Managed operation regional teams to ensure alignment with company objectives.
- Fostered positive relationships with key stakeholders, enhancing business partnerships.
- Monitored loss and gain to ensure fuels evaporation not exceed the tolerance limit.
- Maintained health and safety standards across all services stations.
- Handled escalated customer complaints swiftly and professionally.
- Managed fuels supply plan to avoid any interpretation in the sites.
- Monitored cash collection process on daily basis to ensure all amount collected and deposited.
Support Services Supervisor
NAFT Services Company
Jeddah , Saudi Arabia
05.2019 - 09.2021
- Worked alongside with procurement and HR departments.
- Managed contracts and agreements, ensuring timely delivery of products and services.
- Facilitated communication between cross-functional teams for smooth procurement process.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
Education
Master of Business Administration - MBA
Alfaisal University
Saudi Arabia 09.2020 - 05.2022
Bachelor of Science - Global Economy
King Abdulaziz University
Saudi Arabia 09.2014 - 08.2018
Skills
- Judgment and decision making
- Budget planning
- Leadership skills
- People management
- Negotiations
- Outstanding customer service
Timeline
Senior Region Manager
Adnoc Distribution
03.2023 - Current
Regional Operations Manager
NAFT Services Company
10.2021 - 02.2023
Master of Business Administration - MBA
Alfaisal University
09.2020 - 05.2022
Support Services Supervisor
NAFT Services Company
05.2019 - 09.2021
Bachelor of Science - Global Economy
King Abdulaziz University
09.2014 - 08.2018
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