Abdullah Alhakeem
IT Professional
Dammam,04
Summary
Experienced IT professional seeking challenging career growth in a dynamic organization. Committed to innovation, problem-solving, and staying current with emerging technologies. Dedicated to making a significant impact in the field of information technology.
Overview
5
5
years of professional experience
6
6
Certifications
Work History
ICT Officer
SAIPEM
Jafurah Project
01.2024 - Current
- Used ServiceNow to manage and process support actions and requests
- Manage and maintain company's information and communication technology infrastructure
- Provide technical support to end-users in organization over 250 users and address their IT-related concerns
- Monitor network activity and conduct vulnerability assessments.
- Improved system efficiency by implementing new software and hardware solutions.
- Developed and maintained company intranet, streamlining internal communication processes.
- Upgraded outdated systems with modern technology, enhancing overall performance and reliability
- Developed and maintained company intranet, streamlining internal communication processes
IT Support
Actavo
Khobar
01.2022 - 12.2023
- Ensuring device compliance with organizational roles by configuring and managing Intune
- Delivering technical support to maintain smooth operation of organization's systems and infrastructure
- Utilizing Endpoint to monitor and manage devices effectively
- Updated software to safeguard against security flaws
- Determined hardware and network system issues using proactive troubleshooting techniques
- Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.
Intern
Sadara Chemical Company
Al Jubail
02.2022 - 05.2022
- Implementing a structured and methodical approach to managing organizational objectives and processes
- Successfully completing assigned tasks from multiple departments, as directed by supervisors
- Proficient in creating compelling PowerPoint presentations, generating insightful reports, and creating Excel spreadsheets to effectively communicate data.
- Prepared written summaries of meeting discussions to ensure clear communication throughout the team while promoting accountability for action items.
Summer Training
Global Business Solutions Company
Khobar
07.2019 - 08.2019
- Develop and maintain databases, as well as construct effective database architecture for organization
- Implemented and configured robust network infrastructure using routers and switches to optimize server communication and facilitate seamless data exchange.
- Improved student comprehension by incorporating real-world examples and hands-on activities
Education
Bachelor of Science - Information Technology
Prince Mohammad Bin Fahd University
Khobar 04.2001 -
Skills
Cloud Computing
Technical issues analysis
IT Support Services
Systems & Networks
Programming
Cloud Computing
Certification
Complete CCNA - Udemy
Timeline
ICT Officer
SAIPEM
01.2024 - Current
Complete CCNA - Udemy
01-2024
Java Development Bootcamp-MSIT
02-2022
Intern
Sadara Chemical Company
02.2022 - 05.2022
IT Support
Actavo
01.2022 - 12.2023
Linux Essential - Cisco
03-2021
Cyber Security - Cisco
04-2020
Intro to IoT - Cisco
04-2020
Summer Training
Global Business Solutions Company
07.2019 - 08.2019
IT Essential – Cisco
01-2019
Bachelor of Science - Information Technology
Prince Mohammad Bin Fahd University
04.2001 -
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