Provided administrative and operational support to over 1,500 employees across multiple locations.
Oversee all facility management functions, including maintenance, space planning, and office operations at both the head office and project sites.
Manage a fleet of 600+ vehicles, including vehicle tracking systems, usage optimization, and maintenance schedules.
Lead procurement and administration of service agreements for facility management, cleaning, and landscaping services.
Led end-to-end business support operations across multiple departments, ensuring alignment with strategic objectives and operational efficiency across the organization.
Oversee vendor management processes, including selection, evaluation, and performance monitoring.
Developed and monitored business support budgets and forecasts, ensuring optimal resource allocation, cost control, and alignment with corporate financial plans.
Managed the full budgeting cycle including planning, forecasting, tracking expenditures, and providing executive-level reports for informed decision-making.
Provided administrative and operational support to leadership and sector heads, including handling high-level correspondences, requests management, and strategic planning follow-up.
Define and track KPIs and objectives for administrative teams in both the head office and project locations.
Played a key role in improving business continuity, vendor management, and cross-departmental coordination to enable effective operations and change management initiatives.
Administration & Facilities Manager - King Salman Park
WSP in the Middle East
Riyadh, KSA
08.2022 - 08.2024
Providing comprehensive administrative support to senior management, handling a wide array of tasks efficiently.
Organizing and facilitating induction programs for new employees, ensuring a seamless onboarding experience.
Serving as the primary point of contact for all facility-related inquiries from internal stakeholders, external vendors, and regulatory agencies.
Implementing and maintaining procedures/office administrative systems.
Supervising invoice processing and office budgets, ensuring accuracy and cost-effectiveness.
Ensuring compliance with governmental regulations and environmental, health, and security standards for facility operations.
Delivering comprehensive support to site offices by coordinating logistics, overseeing administrative functions, and ensuring smooth and efficient day-to-day operations.
Managing transport and accommodation by coordinating with landlords and suppliers, securing cost-effective contracts to meet organizational needs.
Managing the contracts of the services include security, parking, cleaning, and catering.
Ensuring that basic facilities, such as water and electricity, are well-maintained.
Administration & Facilities Manager - NEOM
Bechtel Corporation
NEOM, KSA
08.2021 - 08.2022
Spearheaded the development of new operational policies while meticulously reviewing and optimizing existing ones to streamline departmental processes.
Played a pivotal role in the design of new office spaces, providing comprehensive insights into office requirements including desk layouts, parking facilities, landscaping, and pedestrian pathways.
Oversaw housing arrangements for over 400 employees across various camps in Tabuk and NEOM, ensuring comfortable and efficient accommodations.
Managed a fleet of 175+ leased vehicles, overseeing their maintenance and servicing to guarantee optimal performance and safety standards.
Directed day-to-day maintenance operations for project offices, ensuring a conducive work environment for all staff members.
Played a key role in enhancing safety and security measures for project offices and accommodations, prioritizing the well-being of employees and assets.
Orchestrated office relocations and meticulously tracked office equipment to ensure smooth transitions and operational continuity.
Maintained company registration certificates and diligently ensured compliance with all permits and licenses, upholding regulatory standards.
Managed inventory and procurement of office supplies for all company project offices, optimizing supply chain operations and maintaining adequate resources for daily operations.
Relations & Support Services Manager - KSA
Unified Real Estate Development Company
Riyadh, KSA
06.2018 - 08.2021
Directed the timely acquisition of regulatory certificates, permits, and licenses from relevant authorities for all projects, adhering to URED's strategic objectives.
Orchestrated smooth employee transitions and provided comprehensive coordination support across all departments.
Managed and facilitated all immigration-related applications and government forms, ensuring compliance with legal requirements.
Oversaw the operations of the head office, fostering an environment conducive to productivity and efficiency.
Acted as a liaison between ministries and governmental entities to secure approvals for new employee documentation, facilitating seamless onboarding processes.
Maintained ongoing communication with embassies to monitor the progress of document approvals for new hires.
Established and enforced policies and procedures for support services and administrative functions, aligning practices with organizational goals.
Support Services Manager
Rolls Royce Saudi Arabia Limited - Defense
Riyadh, KSA
04.2015 - 06.2018
Managed company contracts and cultivated relationships with service providers to ensure optimal service delivery and cost-effectiveness.
Conducted job analyses, identified training needs, and developed career paths in consultation with managers to enhance organizational capabilities.
Managed property and asset management, including utility oversight, to maintain efficient operations.
Led the onboarding process and implemented join and resignation procedures to facilitate seamless transitions for new and departing employees.
Supervised technical personnel responsible for developing, managing, and delivering training programs to enhance employee skills and competencies.
Managed customs clearance, freight, and expediting of parts and equipment to support operational requirements.
Handled all correspondence and applications to embassies and government entities, ensuring compliance with regulatory requirements.
Oversaw block visa requirements and coordinated the preparation of supporting documents for visa applications.
Managed facility services, maintenance, and office operations to ensure a safe and productive work environment.
Orchestrated accommodations across 7 compounds nationwide, ensuring comfortable and compliant living arrangements for employees.
Managed transportation arrangements and the company's leased vehicle fleet to support employee mobility and operational needs.
Administration Manager
Ernst &Young
Riyadh, KSA
01.2014 - 04.2015
Led a $2.8 million renovation project for company furniture, overseeing all aspects from inception to completion, including budget management, vendor coordination, and ensuring project milestones were met within schedule.
Supported company operations by efficiently managing a diverse range of administrative tasks.
Planned and executed projects across various sectors within the company, ensuring successful outcomes.
Supervised operations, planning, management, and communication activities to enhance organizational effectiveness.
Played a key role in the recruitment and selection of key staff members, contributing to the growth and success of the team.
Managed the day-to-day operations of the administrative department and provided leadership to staff members.
Oversaw the procurement and management of office supplies, maintaining adequate stock levels to support business operations.
Handled the attestation of certificates from the Chamber of Commerce and facilitated the legal translation of documents, supporting immigration and labor-related activities.
Negotiated and managed long-term service agreements with vendors, ensuring cost-effectiveness and quality service delivery.
Administration Supervisor
King Saud University
Riyadh, KSA
01.2008 - 01.2010
Supported new students and new faculty members.
Supervised operations, planning, management and communication.
Managed the facility and the accommodation of the faculty members.
Tracked and maintained all immigration and labor records.
Supervised day-to-day operations of the university buildings.
Prepared and performed new employees' induction.
Supported project managers and coordinated activities of the work.
Education
Bachelor of Business Administration - Management
University of Tennessee at Martin
USA
Timeline
Administration Support Manager - KSA
Water Transmission Company - WTCO
08.2024 - 07.2025
Administration & Facilities Manager - King Salman Park
Civil 3D Modular (Infrastructure Wet & Dry Utilities) at M/s. China Harbour Engineering (CHEC)Civil 3D Modular (Infrastructure Wet & Dry Utilities) at M/s. China Harbour Engineering (CHEC)