VIDA
Abdullah Alharbi
Network Technology
Qassim
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert Software and Software user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
4
4
years of post-secondary education
2
2
Languages
Work History
Information Technology Specialist
Abdullah Alharbi
Qassim
03.2023 - 03.2023
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Linked computers to network and peripheral equipment.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Monitored systems in operation and quickly troubleshot errors.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Set up and maintained user accounts and client access.
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Performed troubleshooting to correct computer hardware and software malfunctions.
Education
2.97 - Network Technician
03.2019 - 03.2023
Skills
Desktop Technical Support
Peripheral Repair
Help Desk Operations
Wireless Networking
Software deployment management
Hardware and software installation
Technical Analysis
Web Security
Programming
Desktop and laptop installations
Technical Support
Software
Kaspersky internet security
Oracel
Microsoft Office
Domain
Timeline
Information Technology Specialist - Abdullah Alharbi
03.2023 - 03.2023
Technical And Vocational Training Corporation - 2.97, Network Technician
03.2019 - 03.2023